Global Organizational Change Management (OCM) Solution Director

Black & Veatch Family of Companies•Houston, TX

24d•Hybrid

About The Position

This role drives the process to acquire new clients and engagements, and is responsible for all aspects of assigned engagements. The Director will direct the development of processes and techniques to improve operations and develop marketable service offerings. They will provide input on the strategic plans for the organization, utilize capabilities exhibiting thought leadership, and provide technical or industry knowledge to contribute to the completion of all engagement phases. This role demonstrates capabilities with minimal oversight. The scope and size of projects they contribute to are generally large in size, high in volume, or they may own a significant portion of a larger project. They may lead a large size effort or project team and may delegate team work assignments through various phases of an engagement. They may manage projects from prospect to client deliverable. To meet the Managing Director designation, they must either lead a significant number of direct staff (20+), run a specific practice area, or manage one or more key strategic account relationships.

Requirements

Bachelor's degree in Organizational Development, Business, Psychology, Engineering, or a related field.
15+ years of progressive experience in organizational change management, transformation leadership, or related consulting roles.
All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.

Nice To Haves

Advanced degree (MBA, MS, or equivalent).
Experience operating in global, matrixed consulting or professional services environments.
Experience in asset-intensive, regulated, or infrastructure-focused industries.
Experience in the energy and water infrastructure domain.
Demonstrated experience building, scaling, and leading an OCM practice.
Proven success advising senior executives and leading change for large, complex organizations.
Exceptional executive presence, communication, and facilitation skills.
Strong commercial mindset with experience supporting sales growth, pursuits, and client development.
Industry certifications (e.g., Prosci, Agile, or equivalent).

Responsibilities

Collaborate with leaders to establish and execute the global OCM vision, strategy, and roadmap aligned with Black & Veatch’s broader consulting and digital transformation services.
Design and scale a repeatable, high-quality global OCM operating model, including standards, tools, methodologies, and quality assurance.
Build a sustainable solution that balances innovation, rigor, and measurable client outcomes.
Develop and execute a recruiting and talent roadmap to unlock OCM growth across key opportunities areas.
Serve as a trusted executive advisor to senior client leaders, including CEOs, CIOs, COOs, and executive steering committees.
Contribute to high-stakes, enterprise-scale transformation engagements involving digital, operational, regulatory, and organizational change.
Clearly articulate the value of change management in complex, asset-intensive environments and deliver outcomes that drive adoption, realization of benefits, and long-term value.
Partner with sales, account leaders, and delivery teams to grow OCM revenue and expand market presence globally.
Shape and support major pursuits, proposals, and client presentations, including executive-level storytelling and value propositions.
Refine and develop differentiated offerings tailored to Black & Veatch’s core markets (energy, water, utilities, oil and gas, infrastructure, and industrial clients) to build a targeted OCM offering portfolio inclusive of standalone OCM opportunities and joint offerings with complimentary advisory solutions across markets (e.g., asset management or grid modernization systems implementation, strategic planning & business transformation projects, and digital and AI implementation).
Drive thought leadership and market presence (incl. events and conferences) to improve market positioning for the OCM solution.
Ensure consistent, high-quality delivery across all OCM engagements, with clear metrics and outcomes.
Oversee and direct team to achieve all performance metrics goals.
Identify, manage, and mitigate risks associated with team execution and delivery.
Integrate OCM seamlessly with program management, digital delivery, IT/OT transformation, and business consulting services.
Elevate the maturity of change practices across Black & Veatch through enablement, coaching, and knowledge sharing.