Global Legal Financial Ops Specialist

Mondelēz International • Chicago, IL

1d

About The Position

The Global Legal Financial Ops Specialist is responsible for end-to-end financial operations for Corporate and Legal Affairs, including global outside counsel management systems and services. The role handles legal invoice processing, reporting, and process improvements, and works substantially with IT, global users of matter management technology, Procurement, Finance, and outside counsel law firms.

The specialist processes outside counsel and other vendor invoices, addresses invoice and payment issues, and monitors reconciliation and compliance across e-billing and SAP systems. The role also manages matter and vendor processes, supports the development and continued improvement of matter management and electronic billing systems, and helps ensure compliance with financial, budgeting, and outside counsel requirements.

The position provides onboarding, training, and technical support for legal technology platforms; maintains procedures, guides, dashboards, and templates; coordinates outside counsel management processes; and contributes to project management, policy development, reporting, process improvements, and the operational effectiveness of the global legal team. It also supports outside counsel and vendor arrangements, including engagement, billing, performance reviews, diversity and inclusion tracking, and compliance, as well as onboarding for Legal team members.

Requirements

• Bachelor’s degree or equivalent degree required.
• Advanced Excel skills, including formulas, Pivot Charts, Pivot Tables, and formatting.
• Deep understanding of accounting principles and compliance with legal billing guidelines.
• Previous finance or legal operations experience.
• Demonstrated leadership and project management in cross-functional projects.
• Experience with electronic billing and matter management.
• Excellent analytical skills and comfort working with multiple data sets, drawing conclusions, and making informed recommendations.
• Excellent written and verbal communication skills.
• Intellectual curiosity and ability to process a large amount of information in a fast-paced environment, with willingness to take initiative.
• Integrity in managing sensitive and confidential information.
• Strong client service orientation and demonstrated customer focus and initiative.
• Experience working with vendors and budgets and managing a project from initiation to delivery.
• Ability to work as a team player, handle shifting priorities, multitask, and perform in a deadline-oriented, collaborative environment.

Nice To Haves

• A focus in business, finance, organizational management, or another applicable area is preferred.

Responsibilities

• Process outside counsel legal and other vendor invoices.
• Understand direct and indirect tax implications for outside counsel invoices in the countries and regions where the company does business.
• Respond to law firm and vendor queries about invoices and payments and serve as the primary contact for internal invoicing issues.
• Monitor and reconcile invoices between e-billing and SAP systems.
• Monitor and audit invoices for timely processing and compliance with Outside Counsel Billing Guidelines.
• Analyze invoice rejections and deductions, resolve issues, and coordinate and process revisions or adjustments.
• Serve as the primary contact for matter management issues with internal stakeholders, law firms, and vendors.
• Oversee timekeeper management, including new timekeeper requests and approvals.
• Support integration, development, and ongoing improvement of the Global Law Department’s matter management and electronic billing systems, ensuring compliance with global financial and budgeting requirements.
• Manage law firm and vendor onboarding to the company’s electronic billing and matter management system.
• Provide regular onboarding, front-line training, and ad hoc technical support for legal technology platforms.
• Develop and maintain standard operating procedures, user training materials and reference guides, dashboards, templates, and a coordinated onboarding process for new law firms and vendors.
• Enforce law firm compliance with Outside Counsel Guidelines in support of outside counsel management.
• Coordinate and maintain global outside counsel management strategy processes and tools to share knowledge and procedures across the legal department.
• Manage projects, develop policies and procedures, define reporting requirements, improve processes, deliver end-user training, and enhance the global team’s operational effectiveness and support.
• Assist with outside counsel and legal vendor arrangements, including firm engagement, retention, billing, performance reviews, diversity and inclusion tracking, and compliance with internal guidelines and requirements.
• Help manage and operationalize the Legal team onboarding process, including materials, initial meetings, and necessary training.

Benefits

• Health insurance
• Wellness and family support programs
• Life and disability insurance
• Retirement savings plans
• Paid leave programs
• Education-related programs
• Paid holidays and vacation time
• Participation in a competitive bonus program, with possibility for overachievement based on performance and company results

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level