Global Legal Financial Ops Specialist

Mondelēz International • Chicago, IL

20h • $86,900 - $119,515

About The Position

The Global Legal Financial Ops Specialist is responsible for end-to-end financial operational processes, systems, and services related to outside counsel management for Corporate and Legal Affairs globally. The role covers legal invoice processing, reporting, and process improvements, and involves substantial interaction with IT, global users of the department’s matter management technology, Procurement, Finance, and outside counsel law firms.

The specialist processes and monitors outside counsel and vendor invoices, resolves billing issues, supports matter and vendor management, and helps maintain the Global Law Department’s matter management and electronic billing systems. The role also provides onboarding, training, and technical support; develops operating procedures and user materials; supports outside counsel compliance and management strategy; and contributes to projects and operational improvements across the global legal team.

Requirements

• Bachelor’s degree or equivalent degree required.
• Advanced Excel skills, including formulas, pivot charts, pivot tables, and formatting.
• Deep understanding of accounting principles and compliance with legal billing guidelines.
• Previous finance or legal operations experience.
• Demonstrated leadership and project management in cross-functional projects.
• Experience with electronic billing and matter management.
• Excellent analytical skills and comfort working with multiple data sets, drawing conclusions, and making informed recommendations.
• Excellent written and verbal communication skills.
• Intellectual curiosity and ability to process substantial information in a fast-paced environment and take initiative.
• Integrity in managing sensitive and confidential information.
• Strong client service orientation, customer focus, and initiative.
• Experience working with vendors and budgets and effectively managing projects from initiation to delivery.
• Ability to work as a team player, handle shifting priorities and multiple tasks, and work in a deadline-oriented, collaborative environment.

Nice To Haves

• A degree focused in business, finance, organizational management, or another applicable area.

Responsibilities

• Process outside counsel legal and other vendor invoices, considering direct and indirect tax implications in countries and regions where the company operates.
• Respond to law firm and vendor questions about invoices and payments and serve as the primary contact for internal invoicing issues.
• Monitor and reconcile invoices between e-billing and SAP systems.
• Monitor and audit invoices for timely processing and compliance with Outside Counsel Billing Guidelines.
• Analyze invoice rejections and deductions, resolve issues, coordinate revisions or adjustments, and process them.
• Serve as the primary contact for matter management issues involving internal stakeholders, law firms, and vendors.
• Oversee timekeeper management, including new timekeeper requests and approvals.
• Support integration, development, and continuous improvement of the Global Law Department’s matter management and electronic billing systems, and ensure compliance with global financial and budgeting requirements.
• Manage law firm and vendor onboarding to Mondelez International’s electronic billing and matter management system.
• Provide regular onboarding, front-line training, and ad hoc technical support for legal technology platforms.
• Develop and maintain standard operating procedures, a new-user training manual and reference guide, user dashboards, templates, and a coordinated onboarding process for new law firms and vendors.
• Enforce law firm compliance with Outside Counsel Guidelines in support of outside counsel management.
• Coordinate and maintain Global Outside Counsel Management strategy processes and tools for sharing knowledge and procedures across the legal department.
• Manage projects, develop policies and procedures, define reporting requirements, improve processes, provide end-user training, and enhance the global team’s operational effectiveness and support.
• Assist with outside counsel and legal vendor arrangements, including firm engagement, retention, billing, performance reviews, diversity and inclusion tracking, and compliance with internal guidelines and requirements.
• Help manage and operationalize the Legal team onboarding process, including materials, initial meetings, and required training.

Benefits

• Health insurance
• Wellness and family support programs
• Life and disability insurance
• Retirement savings plans
• Paid leave programs
• Education-related programs
• Paid holidays and vacation time
• Participation in a competitive bonus program, with potential for overachievement based on performance and company results

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level