Global Key Account Manager

TekniPlex•Tredyffrin Township, PA

32d•$130,000 - $150,000•Remote

About The Position

TekniPlex is a global company with over 8,000 employees in 12 countries, focused on creating safer, smarter solutions that impact daily life. The company operates through two divisions, TekniPlex Healthcare and TekniPlex Consumer Products, serving industries such as healthcare, pharmaceutical, food & beverage, beauty, and personal care. At TekniPlex, employees are encouraged to innovate, collaborate across cultures, and grow their careers while contributing to product integrity, patient safety, and everyday life improvements.

Requirements

Bachelor’s Degree in business, engineering, or a technical discipline.
Seven (7) or more years of full-time experience in Key Account Management.
Experience managing complex Global accounts while supporting the broader global account team.
Proven track record of growing sales profitably.
Account ownership – self-starter, resourceful and takes initiative; operates with a high level of confidence and independence.
Highly effective communicator, verbally and in writing, with a diverse range of people, both internal and external.
Ability to analyze and independently resolve a variety of difficult situations and problems.
Comfortable managing up within the Tekni management ecosystem.
Ability to clearly represent customer needs back into Tekni, balancing both organizations' goals and objectives.
Builds and nurtures wide and deep customer relationships fostering internal advocacy to grow Tekni’s SOW.
Advanced business, technical, and financial acumen, to include pricing and forecasting.
Sound judgment and decision-making skills, including the ability to effectively research, plan, and resolve complex situations through multiple scenarios/solutions.
Demonstrated computer proficiency, including MS Office and database management.
Ability to travel more than 50% of the time; some international travel will be required.

Nice To Haves

Flexible Packaging, Dispensing (pumps and sprays) and/or Closure experience.
Experience in commercializing new products and services.

Responsibilities

Manage and grow key strategic accounts with regional and global impact.
Support consumer products (Lidding, Seals, Etc.) within the Integrated Performance Solutions group.
Execute global initiatives and lead a local team.
Achieve profitable growth through new business development, innovation, and relationship building.
Maximize sales and profitability by managing all aspects of customer relationships to ensure high customer satisfaction.
Develop and maintain a detailed knowledge of sealing product lines to provide added value solutions.
Strategically manage customers to foster higher-level relationships and drive growth.
Deliver sales and EBITDA growth at or exceeding budget for key customer accounts.
Set financial targets and forecasts, analyze and track performance.
Understand customer EBITDA down to the product portfolio level and drive actions to enhance profitability.
Develop and maintain account plans to identify and deliver strategic objectives that enhance customer and Tekni's relationship.
Facilitate multi-level and cross-functional communication within Tekni to secure necessary resources for account plan objectives.
Develop comprehensive, multi-year supply proposals supported by sound financial analysis.
Provide proactive, financially based recommendations to leadership for evaluation.
Understand customer strategic plans, business state and gaps, organization, and processes.
Generate and contribute to solutions that leverage Tekni's capabilities.
Identify, develop, and win specific business-development opportunities with customer accounts.
Develop and present effective customer presentations and discussions.
Adopt and apply the Tekni Sales Management Operating System (processes, methodology, and systems) to develop plans, manage opportunities, and enhance skills.
Develop deep, broad, and long-term relationships within the customer, particularly with senior executives.
Improve relationship strength through results delivery and partnership behavior.
Understand the full range of products and capabilities, as well as the entire supply chain, to support product delivery.
Understand competitors' products/services to position differentiated solutions.
Provide feedback to R&D on detailed customer needs to drive new product development and customer-specific projects.
Create multi-functional teams from both companies (customer and Tekni) to drive joint, differentiated solutions and resolve complaints.
Negotiate supply contracts, quality agreements, P.O.'s, Non-Disclosure Agreements, Joint Development Agreements, including terms and conditions, product specifications, scope of supply requirements, and pricing.
Attend trade shows and develop publications with Marketing and GTC to advance industry and customer knowledge.