Global Key Account Director, Consumer Health
About The Position
IQVIA is seeking a strategic and commercially driven Director, Key Account Management to lead and accelerate growth across a portfolio of strategic and global Consumer Health clients. This role owns senior-most client relationships, sets multi-year account strategy, and drives enterprise-level partnerships spanning IQVIA’s data, analytics, technology, and services portfolio. As a trusted executive advisor, you will shape long-term client roadmaps, influence C-suite stakeholders, and orchestrate complex, cross-functional teams to deliver sustained value and revenue growth. This is a highly visible leadership role with accountability for account performance, expansion strategy, and global stakeholder alignment across OTC, personal care, nutrition, and broader consumer health sectors.
Requirements
- 12+ years of experience in key account management, strategic sales, consulting, or commercial leadership within the life sciences industry with preferred experience in: Consumer Health / OTC / CPG / FMCG
- Proven success leading large, complex, multi-stakeholder client relationships with enterprise-level revenue accountability
- Demonstrated experience selling integrated solutions across data, analytics, SaaS, technology, and/or consulting portfolios
- Track record of engaging and influencing C-suite, EVP, and senior commercial leadership
- Experience operating effectively in global or highly matrixed organizations
- You must reside within the country where the role is posted to be eligible for this remote position.
Nice To Haves
- Familiarity with IQVIA offerings, including: IQVIA data assets
- Commercial analytics and advanced insights
- Omnichannel, CRM, and digital engagement solutions
- AI/ML-enabled commercial decision tools
- Experience supporting global or regional Consumer Health brands
Responsibilities
- Own executive-level relationships for a portfolio of priority Consumer Health key accounts, including global and multi-regional clients
- Define and execute multi-year account strategies, aligned to client business objectives and IQVIA’s Consumer Health growth priorities
- Serve as the senior escalation point and relationship sponsor, ensuring long-term partnership health and client satisfaction
- Lead account governance, account planning, and strategic reviews with client executive teams
- Drive net-new growth, expansion, and cross-portfolio penetration across IQVIA capabilities (data, analytics, digital, technology, consulting, CSO, and AI-enabled solutions)
- Own revenue outcomes for assigned accounts, including pipeline strategy, revenue forecasting, deal quality, and margin considerations
- Identify and incubate transformational opportunities, including large-scale engagements, global frameworks, and strategic partnerships
- Act as a strategic advisor to client leadership on topics such as commercialization strategy, omnichannel transformation, data-driven decision making, and business performance optimization
- Partner with internal solution leaders and subject-matter experts to shape differentiated, insights-led value propositions
- Lead complex deal strategy, pricing approaches, solution shaping, and commercial negotiations
- Lead and coordinate matrixed global account teams, including sales, delivery, consulting, product, analytics, and marketing stakeholders
- Ensure strong governance across opportunity development, solution delivery, and client steering structures
- Partner closely with regional and global leadership to align account strategies across markets and capabilities
- Maintain deep knowledge of Consumer Health market trends, competitive dynamics, regulatory considerations, and evolving client needs
- Represent IQVIA at senior client forums, industry events, and executive roundtables
- Contribute to broader Consumer Health go-to-market strategy, key account frameworks, and best practices
Benefits
- The potential base pay range for this role, when annualized, is $111,200.00 - $309,800.00.
- The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time).
- Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
