Global Key Account Director, Consumer Health

IQVIA•Parsippany, NC

1d•Remote

About The Position

IQVIA is seeking a strategic and commercially driven Director, Key Account Management to lead and accelerate growth across a portfolio of strategic and global Consumer Health clients. This role owns senior-most client relationships, sets multi-year account strategy, and drives enterprise-level partnerships spanning IQVIA’s data, analytics, technology, and services portfolio. As a trusted executive advisor, you will shape long-term client roadmaps, influence C-suite stakeholders, and orchestrate complex, cross-functional teams to deliver sustained value and revenue growth. This is a highly visible leadership role with accountability for account performance, expansion strategy, and global stakeholder alignment across OTC, personal care, nutrition, and broader consumer health sectors.

Requirements

12+ years of experience in key account management, strategic sales, consulting, or commercial leadership within the life sciences industry with preferred experience in: Consumer Health / OTC / CPG / FMCG
Proven success leading large, complex, multi-stakeholder client relationships with enterprise-level revenue accountability
Demonstrated experience selling integrated solutions across data, analytics, SaaS, technology, and/or consulting portfolios
Track record of engaging and influencing C-suite, EVP, and senior commercial leadership
Experience operating effectively in global or highly matrixed organizations
You must reside within the country where the role is posted to be eligible for this remote position.

Nice To Haves

Familiarity with IQVIA offerings, including: IQVIA data assets
Commercial analytics and advanced insights
Omnichannel, CRM, and digital engagement solutions
AI/ML-enabled commercial decision tools
Experience supporting global or regional Consumer Health brands

Responsibilities

Own executive-level relationships for a portfolio of priority Consumer Health key accounts, including global and multi-regional clients
Define and execute multi-year account strategies, aligned to client business objectives and IQVIA’s Consumer Health growth priorities
Serve as the senior escalation point and relationship sponsor, ensuring long-term partnership health and client satisfaction
Lead account governance, account planning, and strategic reviews with client executive teams
Drive net-new growth, expansion, and cross-portfolio penetration across IQVIA capabilities (data, analytics, digital, technology, consulting, CSO, and AI-enabled solutions)
Own revenue outcomes for assigned accounts, including pipeline strategy, revenue forecasting, deal quality, and margin considerations
Identify and incubate transformational opportunities, including large-scale engagements, global frameworks, and strategic partnerships
Act as a strategic advisor to client leadership on topics such as commercialization strategy, omnichannel transformation, data-driven decision making, and business performance optimization
Partner with internal solution leaders and subject-matter experts to shape differentiated, insights-led value propositions
Lead complex deal strategy, pricing approaches, solution shaping, and commercial negotiations
Lead and coordinate matrixed global account teams, including sales, delivery, consulting, product, analytics, and marketing stakeholders
Ensure strong governance across opportunity development, solution delivery, and client steering structures
Partner closely with regional and global leadership to align account strategies across markets and capabilities
Maintain deep knowledge of Consumer Health market trends, competitive dynamics, regulatory considerations, and evolving client needs
Represent IQVIA at senior client forums, industry events, and executive roundtables
Contribute to broader Consumer Health go-to-market strategy, key account frameworks, and best practices