Global HR Onboarding Program Manager
About The Position
The Global HR Onboarding Program Manager will lead the development, execution, and optimization of onboarding programs to ensure seamless transitions for new employees across diverse regions. This role combines program management expertise with strategic oversight, including managing onboarding metrics, communications, and vendor partnerships to deliver a consistent and impactful new hire experience. Additionally, the position involves serving as a subject matter expert for HR transformational programs, providing insights, process recommendations, and ensuring successful transitions of project work into business-as-usual operations. This role is based at one of our HR centers in Sleepy Hollow, NY or Rensselaer, NY with full-time onsite requirements and is not open to remote or hybrid work arrangements.
Requirements
- Strong analytical skills to monitor metrics, evaluate program effectiveness, and implement continuous improvement strategies.
- Expertise in HR technology platforms (e.g., ServiceNow, Workday) and experience leveraging technical analytics to support program goals.
- Exceptional communication and interpersonal skills
- Ability to manage vendor relationships, including selection, contracting, budgeting, and monitoring industry trends.
- Strong problem-solving and decision-making abilities.
- High level of adaptability and resilience in managing complex, global projects.
- Passion for creating exceptional employee experiences and fostering organizational growth.
- Bachelors degree with a minimum of 7-9 years of progressive experience in HR, Business Operations or related.
Nice To Haves
- HR Certifications are preferred.
Responsibilities
- Develop, execute, and refine global onboarding programs based upon the strategic vision of the global process owner to ensure smooth transitions for new employees.
- Define and manage KPIs to measure onboarding success, adapting programs for specific countries and organizational needs.
- Serve as the subject matter expert for onboarding processes, addressing inquiries and managing escalations, and continuous program optimization
- Monitor and report onboarding metrics to evaluate program effectiveness and implement continuous improvements; partner with HR Technology team to drive technical analytics to support the Onboarding Program
- Manage the global acceptance gifts program (e.g., new hire swag), including vendor selection, contracting, budgeting, and monitoring industry trends for best practices.
- Manage communications for pre-hires and new hires post-offer acceptance, including content templates and onboarding materials.
- Oversee onboarding-related communications for managers, and buddy programs.
- Support HR4U Transformational Programs as needed
- Share insights, best practices, and recommendations to ensure project alignment with industry standards and organizational goals.
- Work with stakeholders to gather, analyze, and validate requirements, ensuring alignment with project objectives and broader strategies.
- Offer input on processes, systems, and solutions to meet stakeholder needs while identifying risks, gaps, or inefficiencies.
- Develop or review training materials and advocate for process and tool adoption by explaining their value and benefits.
- Provide ongoing feedback and support to ensure project deliverables meet expectations and achieve sustainable results.
- Transition project work to BAU upon project completion
Benefits
- comprehensive benefits, which vary by location
- health and wellness programs (including medical, dental, vision, life, and disability insurance)
- fitness centers
- 401(k) company match
- family support benefits
- equity awards
- annual bonuses
- paid time off
- paid leaves (e.g., military and parental leave)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Chemical Manufacturing
Number of Employees
5,001-10,000 employees
