Onboarding Program Manager

GEICO•Richardson, TX

13d

About The Position

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Role Overview The Onboarding Program Manager drives the delivery and continuous improvement of the company’s onboarding program. This role collaborates with cross-functional teams to ensure a seamless onboarding experience for new associates , focusing on operational program development, support , execution, and stakeholder communication.

Requirements

Bachelor’s degree in h uman r esources, business , or related field preferred
3 –5 years of experience in leading HR programs , onboarding, or employee experience
Strong proficiency in Excel and Power BI
Skilled in navigating Workday modules and reporting
Exceptional analytical, storytelling, and stakeholder management skills
A leadership mindset focused on continuous improvement, associate engagement, and measurable results

Responsibilities

Create and implement onboarding processes that facilitate a smooth transition into company culture and workflows for new associates
Manage multiple concurrent onboarding projects, balancing timelines, deliverables, and stakeholder communication
Lead discovery and requirements gathering sessions with stakeholders to define onboarding scope, success criteria, and timelines
Develop and manage project plans, milestones, and risk/issue logs to ensure on-time and high-quality delivery
Lead change management efforts by proactively communicating updates to policies, programs, and processes; ensure all changes are documented, stakeholders are trained, and feedback is implemented
Collaborate with cross-functional teams to align onboarding goals with business performance objectives and create a seamless experience for new associates
Serve as operational support by facilitating communication, resolving onboarding issues, and identifying operational gaps in partnership with internal teams and Subject Matter Experts to ensure processes reflect current policies
Gather feedback from new associates and collaborate with internal partners to administer onboarding surveys, using insights to drive continuous improvement
Reconcile onboarding rosters, ensuring accurate tracking and communication of new associate information to relevant stakeholders
Document and standardize best practices across business units, maintain onboarding site resources, and ensure flexibility for local needs
Support the content and facilitation of the Day 1 curriculum by collaborating with the Learning team to update courses
Oversee the coordination of new associate merchandise (swag), including sourcing, distribution, and process improvement
Oversee onboarding dashboards to visualize program health and impact

Benefits

Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

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