Global HR Lead (IR-517)

Intellectsoft

1d•Remote

About The Position

Intellectsoft is a software development company delivering innovative solutions since 2007. We operate across North America, Latin America, the Nordic region, the UK, and Europe. We specialize in industries like Fintech, Healthcare, EdTech, Construction, Hospitality, and more, partnering with startups, mid-sized businesses, and Fortune 500 companies to drive growth and scalability. Our clients include Jaguar Motors, Universal Pictures, Harley-Davidson, Qualcomm, and London Stock Exchange. Together, our team delivers solutions that make a difference. Learn more at www.intellectsoft.net As we continue scaling and growing in new markets (EMEA, APAC, and LATAM), we are looking for a Global HR Lead who will partner closely with the CEO and leadership team to shape and drive our people strategy. This role is designed for a strategic, proactive, and hands-on HR expert who’ll take ownership of HR & Recruitment functions and manage teams at scale.

Requirements

5+ years of HR experience, including 2+ years in a leadership role
Experience in IT/ services/ agency companies with 150–300+ people
Strong understanding of key HR areas (performance management, engagement, development, organizational effectiveness, HR metrics, etc.)
Strong expertise in: HR Operations, Talent Management, Recruitment Processes, Employee Experience
Ability to balance strategy with execution, thinking big and raising the bar, but also delivering results
Ability to work with different stakeholders and know how to follow through and get things done
Confidence in using AI tools (or strong willingness to adopt them) to improve efficiency and automate workflows
Strategic and data-driven mindset
Experience in building employer branding
Ability to handle ambiguity and constant change without losing focus
Upper-Intermediate English or higher

Nice To Haves

Experience managing and optimizing two parallel functions (HR & Recruitment)
Background in fast-growing IT companies
Background in diversity and inclusion initiatives is a strong advantage

Responsibilities

Own the full employee lifecycle (onboarding, probation, performance reviews, L&D, internal mobility, offboarding, etc.) and continuously evolve HR processes and employee experience within our multinational team
Be a strategic partner to the CEO and leadership team, translating business needs into practical and effective HR solutions
Analyze HR data (attrition, engagement, eNPS, etc.) and turn insights into clear actions and improvements
Leverage AI tools to automate routine processes, improve data analysis, and enhance HR workflows
Work closely with department leaders to align on processes to improve overall efficiency, and challenge and coach them on people-related decisions
Lead complex people relations situations, including sensitive conversations, conflict mediation, and investigations when needed
Drive the development of managers by creating frameworks, materials, and practical guidance
Run the performance management system and drive development initiatives (growth opportunities, mentoring, knowledge sharing, etc.)
Own and build employer branding, including work with platforms like Glassdoor, DOU, and others
Lead and facilitate All Hands meetings, as well as oversee engagement initiatives and company events
Lead and develop a small HR team, supporting their growth and effectiveness
Own HRMS (PeopleForce) to ensure data accuracy, process efficiency, and better visibility