About The Position

You will join as the Global Head of the Whistleblowing Central Function (WBCF) and Central Investigations Function (CIF), leading a global team of approximately 65 professionals. The role is responsible for the Bank’s global whistleblowing and investigations frameworks and processes, ensuring consistent, independent and compliant delivery of any non-ER related investigation across the Group. The Whistleblowing Central Function plays a critical role in supporting the Bank's speak-up culture and commitment to raising concerns. Acting as the central intake function for concerns raised under the Raising Concerns (including Whistleblowing) Policy, WBCF provides trusted channels for concerns to be raised, assessed and triaged, ensuring matters are allocated to the appropriate investigative function, including Employee Relations (ER) and the Central Investigations Function (CIF), in accordance with established mandates. The role holder works closely with a broad range of stakeholders across the Bank, particularly Human Resources, including Employee Relations, Legal and Regulatory Management. These partnerships are critical to ensuring consideration of workplace related matters and disciplinary consequences, for the management of legal risk and for appropriate escalation and communication with regulators. The Bank has deliberately positioned the function within this structure to support the independence expected by regulators and other stakeholders, while enabling a consistent and objective approach to the handling of concerns and investigations globally.

Requirements

  • Extensive experience leading complex investigations within a global financial services environment
  • Strong and practice proven understanding of conduct risk, investigations and whistleblowing frameworks
  • Proven experience in working together with Legal, Compliance, Audit to drive holistic investigation results
  • Qualified lawyer or extensive experience in working with Legal
  • Proven experience leading large, global teams in complex organisations
  • Strong judgement and ability to handle sensitive matters
  • Excellent stakeholder management and communication skills
  • Ability to influence senior stakeholders and provide independent challenge
  • Experience engaging with regulators or governance bodies
  • Bachelor’s degree or equivalent required

Nice To Haves

  • Act as a role model in respect to integrity, independence and sound judgement
  • Provide strategic leadership to shape the function and develop a high performing team
  • Foster a culture where concerns are raised and handled appropriately
  • Provide technology and process leadership, be at the forefront of technological development
  • Build strong relationships while maintaining independence
  • Ensure clarity of roles and expectations across the function
  • Promote collaboration while maintaining confidentiality
  • Drive high performance and continuous improvement

Responsibilities

  • Be responsible for the global WBCF and Investigations framework and policies, ensuring consistent and independent execution across regions and functions
  • Lead the global WBCF and Investigations Function , setting clear direction and priorities, building and developing a strong team across all regions
  • Oversee the WBCF and Investigations process, ensuring the appropriate handling of all matters, including conflicts of interest and anti-retaliation considerations, and ensuring activities are delivered in line with internal policies, governance standards and applicable regulatory requirements
  • Act as a trusted advisor to senior stakeholders on complex and sensitive issues, providing independent challenge where appropriate, and engage with stakeholders on root causes and key themes
  • Strengthen the bank’s ability to remediate culture and control weaknesses by providing timely, actionable insights
  • Provide technology leadership, be at the forefront of technological development for investigations and drive continuous improvement in investigation methodology, governance and reporting, including the appropriate use of data, automation and technology
  • Oversee reporting and provide comprehensive updates to senior management and governance forums, including the Management Board and Supervisory Board where required
  • Oversee alignment with applicable regulatory expectations and engage with supervisory authorities

Benefits

  • Hybrid Working
  • Competitive salary and non-contributory pension
  • 30 days’ holiday plus bank holidays, with the option to purchase additional days
  • Life Assurance and Private Healthcare
  • A range of flexible benefits and wellbeing support
  • Opportunities to support CSR programmes, including volunteering
  • Training and development to support your career
  • Flexible working arrangements
  • A collaborative and inclusive culture
  • Support from experienced colleagues
  • A focus on continuous learning
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