FCM Meetings & Events - Global Head of Sales - New York, NY

Flight Centre•New York, NY

4d•Onsite

About The Position

FCM Meetings & Events is seeking a Global Head of Sales to lead and scale our commercial growth engine across markets. This is a high-impact leadership role driving new business, client expansion, and revenue performance across a dynamic global portfolio. You’ll shape the future of M&E by building world-class sales strategies that deliver on our 2030 ambition and $1B TTV target. Join a collaborative global leadership team where your influence directly drives growth, innovation, and client success.

Requirements

Proven experience leading and scaling global or multi-regional B2B sales teams
Demonstrated success achieving and exceeding revenue targets
Experience in Meetings & Events, corporate travel, or professional services environments
Strong knowledge of M&E service lines including venue finding, managed meetings, SMM, event management, and group travel
Proven ability to sell and position SMM programs to enterprise clients
Experience managing complex, multi-stakeholder enterprise sales cycles
Strong leadership experience across geographically distributed teams
Track record of aligning Sales, Marketing, and Enablement functions
Experience with Salesforce or similar CRM platforms
Familiarity with SPICED, Challenger, or similar sales methodologies
Experience operating in global matrix organisations
Minimum 10+ years leading high-performing sales organisations
Strong cross-cultural leadership and adaptability
Bachelor’s degree in Business, Marketing, or related field (required)

Nice To Haves

Postgraduate qualification (preferred)

Responsibilities

Lead and execute the global sales strategy aligned to M&E 2030 growth ambitions and $1B TTV target
Set and govern revenue targets across all regions and service lines, ensuring accountability for growth
Drive margin mix optimisation across the portfolio, prioritising high-margin service lines
Lead global sales teams across AMER, EMEA, APAC, and AU with a focus on acquisition and expansion
Establish consistent global sales methodologies, including CRM discipline and pipeline management
Act as executive sponsor on strategic, high-value commercial pursuits
Build and maintain a robust, high-quality pipeline across regions and service lines
Develop targeted acquisition strategies across industries, client segments, and geographies
Lead Strategic Meetings Management (SMM) go-to-market strategy and enterprise client engagement
Enable progression from transactional services to full program ownership across clients
Partner with account teams to grow existing client relationships and increase wallet share
Collaborate with Marketing to align campaigns, positioning, and pipeline generation efforts
Champion brand consistency and represent FCM M&E at industry events and client engagements
Partner with Sales Enablement to deliver tools, training, and onboarding excellence
Drive adoption of sales frameworks, CRM practices, and commercial tools globally
Lead, develop, and inspire high-performing global sales teams
Establish KPIs focused on revenue, margin contribution, and pipeline quality
Translate market insights into competitive positioning and go-to-market strategies
Own global sales reporting, forecasting, and pipeline visibility
Partner with Finance and Operations on pricing, deal structuring, and commercial governance
Collaborate across brands and stakeholders to maximise shared opportunities
Act as the voice of the customer internally to inform strategic decisions
Other duties and tasks as assigned
Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

Benefits

Have fun
Reward & Recognition
Use your smarts
Love for travel
Personal connections
Diversity, Equity & Inclusion
A career, not a job
We back our people all the way
Giving Back
Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 recognized holidays annually.
Travel perks/discounts
Health & Wellness Programs and Employee Financial Wellness Services
National/International Award Nights and Conferences
Health benefits including, medical, dental, vision, gender affirming care, and fertility care
Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
Flexible Spending Accounts
Employee Assistance Program
401k program with partial match
Tuition Reimbursement Program
Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
Global career opportunities in a network of brands and businesses