Global Donor Relations & Database Coordinator

INSIGHT Church•Tinley Park, IL

3d•Onsite

About The Position

The Global Donor Relations & Database Coordinator plays an essential role in advancing the mission of INSIGHT Church, TLN Media, and James Ward Ministries by providing exceptional donor care, maintaining the integrity of organizational data, and supporting strategic ministry initiatives. This position combines relationship management, database administration, and operational support to strengthen engagement with donors, ministry partners, members, and guests. The ideal candidate enjoys serving people, has exceptional attention to detail, and is passionate about leveraging systems and data to help expand Kingdom impact around the world.

Requirements

A personal and growing relationship with Jesus Christ.
A passion and commitment to INSIGHT Church leadership, vision, mission and its affiliated ministries.
Active participation in the life of INSIGHT Church through worship, serving, generosity, discipleship, and community.
Demonstrated integrity, humility, and servant leadership.
A genuine love for people and ministry.
Excellent organizational, communication, and interpersonal skills.
Strong analytical thinking and problem-solving abilities.
Exceptional attention to detail.
Ability to manage confidential information with discretion.
Ability to prioritize multiple projects in a fast-paced ministry environment.
Proficiency with CRM/database systems and Microsoft Office or Google Workspace.

Nice To Haves

Experience working in a non-profit environment or ministry setting
Experience with donor management or CRM software.
High School, Associate's or Bachelor's degree in Business Administration, Nonprofit Management, Data Analytics, Communications, or a related field, or an equivalent combination of education and experience.

Responsibilities

Support the cultivation and strengthening of relationships with donors, ministry partners, and supporters.
Coordinate donor acknowledgments, thank-you communications, tax receipts, and stewardship initiatives.
Assist with donor retention efforts by ensuring timely, thoughtful, and personalized communication.
Prepare donor reports, giving summaries, and stewardship insights for leadership.
Assist with donor research, campaign tracking, fundraising initiatives, and grant reporting.
Support secure donation counting procedures while maintaining confidentiality and financial integrity.
Serve as the primary administrator for donor, member, and engagement databases.
Maintain accurate donor and constituent records across all affiliated organizations.
Perform routine database audits, duplicate resolution, data cleanup, and quality assurance.
Maintain accurate information regarding: Organization affiliation, Campus affiliation, Household relationships, Demographics, Membership and engagement journey.
Ensure all database records support effective communication, reporting, stewardship, and organizational compliance.
Generate reports and dashboards related to: Membership growth, Donor engagement, Attendance, Giving activity, Digital subscribers, Organizational impact.
Prepare confidential daily and weekly leadership reports highlighting important people updates and engagement metrics.
Provide analytical insights that support ministry planning and strategic decision-making.
Provide administrative support to the Director of Donor Relations.
Coordinate ministry mailings across all affiliated organizations.
Build and maintain online event registrations.
Coordinate registration teams and guest check-in volunteers for ministry events.
Assist with ministry events, campaigns, and special projects.
Manage visitor and connection workflows by accurately routing digital connection forms to appropriate ministry teams.
Answer and direct incoming phone calls with professionalism and hospitality.
Welcome guests and visitors, ensuring every person feels valued and cared for.
Support the Director of Experience by preparing ministry environments, organizing printed materials, and maintaining welcoming spaces for weekend services and ministry events.