GLOBAL DIRECTOR OF IT - EMR COE

IVI America•Basking Ridge, NJ

1d•Hybrid

About The Position

The Global Director of IT - EMR Center of Excellence (CoE) is a senior technology leader responsible for the strategy, governance, and delivery of all Electronic Health Record (EHR) initiatives globally. This executive will lead a centralized core product team and manage regional IT Business Partner teams (US, Europe, Middle East) to ensure a standardized yet regionally responsive approach to EMR implementation, optimization, and support. This role requires a unique blend of global strategic thinking, deep EMR product expertise, and strong business relationship management to align diverse regional demands with a cohesive, enterprise-wide EMR strategy.

Requirements

10+ years in senior IT leadership, with at least 5 years managing large-scale EMR/EMR platforms and a Center of Excellence model.
Proven experience leading product management and development teams for enterprise-level applications.
Significant experience managing global or multi-regional teams, including business partners, across diverse cultural and regulatory environments (e.g., US, EU, Middle East).
Deep knowledge of EMR systems (e.g., Epic, Cerner, Meditech) and the healthcare IT ecosystem.
Strong understanding of healthcare data standards, data privacy regulations (e.g., HIPAA, GDPR), and clinical workflows.
A bachelor's degree in a related field is required.
Strategic and tactical vision: Ability to think strategically at a global level while understanding and executing against regional tactical needs.
Commercial and negotiation skills: Excellent negotiation skills for managing vendor contracts and optimizing financial performance.
Communication: Exceptional communication and presentation skills to effectively influence and align stakeholders from the clinical level to the C-suite.
Influencing and collaboration: Proven ability to drive results and alignment in a complex, matrixed organization.

Nice To Haves

A master's degree in Healthcare Administration, Information Systems, or an MBA is highly desirable.

Responsibilities

Develop and own the global EMR strategy and roadmap, balancing enterprise-wide standardization with regional and market-specific needs.
Lead and manage the global EMR Center of Excellence (CoE), defining its operating model, standards, and best practices.
Establish and enforce a robust governance model for all EMR-related projects and changes, ensuring a consistent approach to configuration, development, and data management.
Drive alignment on the EMR strategy with executive leadership and regional business heads, managing expectations and communicating value.
Lead the core product team responsible for the overall design, development, and lifecycle management of the global EMR platform and its core functionalities.
Foster an innovation mindset within the CoE, exploring and piloting new features, technologies (e.g., AI integration), and third-party solutions to enhance EMR capabilities.
Prioritize and manage the global EMR product backlog based on regional demand, strategic priorities, and business value.
Ensure the delivery of high-quality, market-relevant EMR solutions by overseeing functional and user acceptance testing across regions.
Lead the regional IT Business Partner teams in the US, Europe, and the Middle East, serving as the senior point of escalation and strategic liaison for all EMR-related matters.
Oversee the process of gathering, analyzing, and prioritizing regional business demands and requirements for new EMR functionality or enhancements.
Drive regional adoption and change management efforts, ensuring that EMR implementations and upgrades are communicated effectively and embraced by clinical and operational stakeholders.
Ensure regional teams provide effective, localized support and training for all EMR end-users.
Attract, hire, and develop a high-performing team of product managers, analysts, and business partners within the CoE and across the regions.
Effectively manage the matrix reporting relationships between the global core team and the regional business partners, ensuring collaboration and alignment.
Set performance goals, conduct regular reviews, and provide ongoing coaching and mentorship to ensure the team's success.