Global Customs Compliance Lead (Bilingual: English/Mandarin)

Bitdeer Technologies Group•Los Angeles, CA

5d•Onsite

About The Position

Bitdeer is seeking a Global Customs Compliance Lead in Los Angeles. This role requires a bi-lingual (English/Mandarin) compliance professional with over 3 years of experience to manage cross-border customs documentation, navigate international regulations, and ensure the smooth operation of a high-value supply chain. The ideal candidate will be adept at technical accuracy, vendor coordination, and proactive risk management.

Requirements

Minimum 3 years of working experience in global import and export customs clearance management.
Fluent in English (oral & written).
Proficient in import and export customs regulations of the United States, Vietnam, Malaysia, Singapore, and other regions.
Familiar with U.S. CBP rules, AMS/ISF anti-terrorism filing requirements, and mandatory FCC ID certification standards for wireless devices.
Ability to establish a global customs clearance compliance control system independently, formulate standardized customs clearance operation procedures and risk emergency plans.
Excellent capabilities in risk prediction, hazard detection, and abnormal handling.
Experienced in global customs clearance agency management, capable of independently establishing the service provider admission, assessment, and elimination system.
Excellent cross-border and cross-institutional communication coordination and business negotiation skills.
Proficient in document management and data statistical analysis.
Proficient in using Excel, logistics management system, and customs declaration system.
Possess valid work permits for full-time work in the US.

Nice To Haves

Practical experience in cross-border customs clearance for high-value containerized goods and electronic products shipped from Southeast Asia (Vietnam / Malaysia) to the US.
Experience in U.S. Customs Bond administration and dangerous goods clearance.
Ability to speak, read, and write in Mandarin.
Candidates holding relevant professional certificates such as Customs Declarer, Inspection Declarer, Registered Safety Engineer, and Logistics Specialist are preferred.

Responsibilities

Establish and implement a global customs compliance system, including standardized management processes and operational standards for import and export customs clearance worldwide, covering key business countries such as the United States, Vietnam, Malaysia, and Singapore.
Clarify compliance requirements, responsibility allocation, and risk control points for the entire customs clearance process to ensure all activities are rule-based, compliant, and traceable.
Conduct comprehensive reviews of global import and export customs documents, including declarations, invoices, packing lists, bills of lading/waybills, certificates of origin, compliance certifications, and dangerous goods declarations, ensuring authenticity, completeness, consistency, and alignment with actual goods.
Manage daily communication and cooperation with international freight and customs clearance companies to build a stable service provider system.
Liaise with customs authorities, customs brokers, and port terminals in Vietnam, Malaysia, Singapore, the US, and other regions, track clearance progress, and handle customs inspections, valuation, and duty payments.
Provide complete document support for goods pickup at customs and ports.
Develop and implement a risk response plan for customs clearance anomalies, including coordinating with agents, authorities, and business teams to promptly and properly handle situations and minimize delays.
Stay updated on the latest changes to import/export laws, customs supervision policies, and international transportation safety regulations in key regions, and adjust company procedures accordingly.
Deliver regular specialized training on customs compliance to logistics, business, warehousing, and other relevant teams.
Establish a full-process data ledger for global customs clearance, tracking key indicators such as clearance lead time, inspection rate, exception rate, compliance pass rate, and clearance costs.
Compile regular operational analysis reports, identify weak points, and conduct ongoing optimization to improve clearance efficiency and reduce costs and risks.
Manage the application, renewal, modification, and full lifecycle of US Customs Bonds, ensuring validity and compliance with mandatory requirements.
Prepare, review, and submit all documents for the US customs clearance process, ensuring compliance with US customs authorities' requirements and avoiding risks due to discrepancies.
Establish a stable domestic US customs clearance service system by connecting with domestic customs clearance agents, customs agencies, ports, terminals, and inland transportation service providers.
Provide full-chain domestic US customs clearance support for the company's core cross-border business.