Global Contracts Manager

Swagelok•Solon, OH

About The Position

Swagelok is a global organization and one of the largest employers of manufacturing talent in Northeast Ohio. We are driven by our core values of Quality, Integrity, Respect for the Individual, Customer Focus, Innovation, and Continuous Improvement, which are demonstrated through our daily actions. For over 75 years, our dedication to our core values has been the foundation for our success. Our products have been up into space, down to the bottom of the ocean, and everywhere in between. That same dedication spans to our customers. Throughout our organization we demonstrate a commitment to these values and those we bring onboard. Whether you want to grow in your role or explore broad opportunities and develop new skills—you’ll thrive in a culture that promotes learning and development. We strive to be a company where we all can do our best work with a true sense of purpose and belonging. Be Connected. Be Valued. Be You. We hope you’ll consider joining our team. Position Summary: Provides strategic leadership for Swagelok Global Contract Accounts by setting direction and driving initiatives that accelerate distributor sales growth and long-term retention. Leads the negotiation and establishment of global agreements between end customers and Swagelok Participating Distributors, ensuring alignment across stakeholders. Proactively prioritizes and steers contract account objectives to anticipate and respond to evolving customer and distributor needs. Oversees the full contract lifecycle—from strategy and drafting through negotiation, execution, and renewal—serving as the executive point of accountability for contractual outcomes. Ensures all agreements advance business objectives, comply with legal standards, and effectively mitigate financial and legal risk to protect and strengthen the organization’s position.

Requirements

BS in business, marketing or finance preferred
7-10 years general business experience, including 1-3 years working with large accounts
Organization and financial analysis skills
Business acumen and interpersonal skills
International culture familiarity
Excellent negotiation skills with a track record of securing advantageous contract terms.
Excellent communication and negotiation skills
Ability to quickly build rapport with others
Familiarity with Microsoft Dynamics CRM software
Intermediate Microsoft Office Skills, especially Excel, Word and Outlook
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

Responsibilities

Strategic Leadership & Account Strategy Lead and execute regional contract strategies aligned with global contracts, strategic accounts, and sales operations objectives.
Provide strategic oversight for multiple, concurrent high‑value and high‑risk global contract engagements across the region.
Represent regional priorities, trends, and risks to influence global contract strategy and decision‑making at senior leadership forums.
Position Swagelok as a preferred strategic partner with senior leadership at EPC firms and owner/operator organizations through value‑driven contract structures.
Global Contract Account Management & Growth Enablement Proactively manage Swagelok Global Contract Accounts by supporting local account plans that help distributors grow and retain sales, including: Building strong end‑customer relationships Executing sales plans Promoting new product commercialization Driving eCommerce implementation Establishing a global value proposition by account For active Contract Accounts, meet regularly with distributors and customer contacts to promote and maximize the use of Swagelok products.
Identify new product and sales opportunities within customer accounts.
Work with distributors to document and present the value proposition delivered to end‑customers.
Contract Negotiation & Commercial Terms Analyze and interpret complex contract terms to identify and mitigate potential business and legal risks.
Negotiate supply agreements with contract accounts and support negotiation plan development for Strategic Accounts.
Support negotiation of unique terms and conditions between participating distributors and end‑customers when required.
Typical negotiation scope includes: Discount rates Product inclusions Value‑added services eCommerce provisions Site conversion opportunities Growth incentives Payment terms
Contract Lifecycle & Governance Oversee the full contract lifecycle, including tracking key dates and managing renewals, amendments, and terminations.
Manage maintenance of existing accounts, including: Pricing changes and currency adjustments Site list updates Audit support Ensure all global contract proposals conform to Swagelok policies, legal requirements, and standards of integrity.
Stakeholder Engagement & Cross‑Functional Coordination Act as the regional escalation point for complex commercial, contractual, and execution‑related issues.
Serve as the primary liaison between internal departments and external parties to clarify contractual obligations and resolve discrepancies.
Communicate contract proposals with key internal stakeholders, up to the Vice President level, and support discussions on options and business impact.
Coordinate cross‑functional support to ensure excellent performance across all departments supporting the account.
Process Adherence & Distributor Advocacy Follow established process maps for negotiations, new account requests, and reporting.
Ensure distributor interests are considered in alliance execution.
Ensure distributors clearly understand alliance proposals, plans, and trade‑offs so the interests of the broad distributor network are represented.