Global Commercial Operations Consultant
About The Position
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts. This role will require 15% of travel to enhance collaboration and ensure successful completion of projects. The Global Commercial Operations Consultant is responsible for building scalable, predictable, and insight‑driven commercial processes that enable sales organizations to consistently deliver business results. This role owns the end‑to‑end commercial operating backbone—from pipeline creation and forecast accuracy to CRM process design, sales digitalization, and performance insights. This leader partners closely with Sales, Marketing, Finance, IT, and Regional Commercial teams to translate business strategy into clear operating models, disciplined execution, and actionable intelligence.
Requirements
- High School Diploma or equivalent with 10+ years of relevant experience in sales enablement or sales support or equivalent experience OR Associate's Degree with 8+ years of experience in sales enablement or sales support or equivalent experience OR Bachelor's Degree with 6+ years of experience in sales enablement or sales support or equivalent experience
- For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A).
Nice To Haves
- 8–10+ years of experience in Commercial Operations, Enablement, Operations, or Revenue Operations
- Proven experience building pipeline governance, sales processes, and CRM‑enabled workflows
- Strong analytical mindset with the ability to move from data to insight to action
- Experience operating in global, matrixed, and fast‑changing environments
- Executive‑level communication skills with the ability to influence without authority
- Hands‑on experience with CRM platforms (Salesforce or similar); experience with sales technologies and automation strongly preferred
- Preferred experience supporting med tech, healthcare, capital equipment, or other complex enterprise sales environments, including long sales cycles and multi‑stakeholder buying processes.
- For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Responsibilities
- Strengthen our global pipeline management framework that drives consistency in opportunity creation, progression, and forecasting
- Support commercial leaders to govern stage definitions, exit criteria, and deal inspection rigor to improve conversion, velocity, and forecast accuracy
- Maintain our operating rhythms (host pipeline reviews, participate in forecast calls, QBR inputs) that shift the organization from retrospective reporting to forward‑looking decision making
- Partner with Sales and Finance to align forecast vs targets
- Own the translation of sales strategy into system‑enabled processes within the CRM platform (e.g., Salesforce)
- Lead the design, simplification, and rollout of end‑to‑end sales workflows, including: Lead-to-opportunity, Opportunity management, Deal progression and approvals, Post‑close handoffs
- Ensure CRM adoption by making the system intuitive for sellers, embedded in daily workflows and ultimately a single source of truth for commercial activity
- Partner with IT and Product teams to evaluate, prioritize, and deploy sales technologies and automation that reduce friction and manual work for frontline teams
- Define and maintain a global commercial metrics framework, spanning: Leading indicators (activity, pipeline creation, stage progression), Lagging indicators (win rates, cycle time, revenue), Productivity and efficiency metrics
- Translate data into clear insights, narratives, and recommendations for Sales leaders and executives
- Build dashboards and recurring reporting that highlight risks and opportunities early and align local execution to global business goals
- Continuously evolve metrics to reflect changes in strategy, models, and growth priorities
- Act as a trusted commercial operations partner to global and regional Sales leadership
- Lead cross‑functional initiatives spanning Sales, Marketing, Finance, IT, and Operations
- Drive adoption of new processes and tools through clear communication, stakeholder alignment, and change management
- Balance global standardization with regional flexibility where required
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Principal
