coffee education & experiences specialist - Global Coffee and Tea

Starbucks Coffee Company•Seattle, WA
•$93,800 - $140,800•Hybrid

About The Position

This role contributes to Starbucks success by building, implementing, and leading global coffee programs and experiences. This role will manage Coffee Workshop 9 operations, critical coffee events, and spokesperson support while bringing strong program management, facilitation, and operational discipline to a highly visible coffee learning environment.

Requirements

  • High school diploma/GED, U.S. military service, or equivalent.
  • Demonstrated experience in coffee, retail or field operations, event or experience management, education, or facilitation.
  • Strong project and program management skills, including the ability to manage competing priorities and deliver against deadlines.
  • Strong written, verbal, and facilitation skills, with confidence supporting a range of audiences and senior leaders.
  • Ability to build trusted cross-functional partnerships and work effectively in a dynamic, matrixed environment.
  • Ability to lift 50 pounds and be on your feet for up to eight hours per day.
  • Ability to travel, including internationally, up to 50% of the time.

Nice To Haves

  • Starbucks Coffee Master with coffee knowledge and experience developing or delivering engaging coffee experiences strongly preferred.

Responsibilities

  • Lead Coffee Workshop 9 operations. Manage day-to-day rhythm, readiness, scheduling, partner experiences, vendors, resources, and processes that keep Coffee Workshop 9 operating efficiently and safely.
  • Deliver high-impact coffee events and experiences. Plan and facilitate interactive coffee experiences for internal and external audiences, translating business needs into engaging, precisely timed programs.
  • Support spokesperson and coffee storytelling work. Represent the team through video, media, and other public-facing engagements, delivering clear, accurate, and compelling coffee stories.
  • Drive strong program execution. Manage multiple projects, timelines, budgets, risks, and cross-functional dependencies; surface issues early and maintain clear roles and responsibilities.
  • Build scalable ways of working. Improve intake, vendor, resource, safety, and operating processes using feedback, data, and partner insights.

Benefits

  • medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
  • short-term and long-term disability
  • paid parental leave
  • family expansion reimbursement
  • paid vacation from date of hire
  • sick time (accrued at 1 hour for every 25 hours worked)
  • eight paid holidays
  • two personal days per year
  • 401(k) retirement plan with employer match
  • discounted company stock program (S.I.P.)
  • Starbucks equity program (Bean Stock)
  • incentivized emergency savings
  • financial well-being tools
  • 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
  • student loan management resources
  • access to other educational opportunities
  • backup care
  • DACA reimbursement
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