coffee education & experiences specialist - Global Coffee and Tea

Starbucks•Seattle, WA

10d•Hybrid

About The Position

This role contributes to Starbucks success by building, implementing, and leading global coffee programs and experiences. This role will manage Coffee Workshop 9 operations, critical coffee events, and spokesperson support while bringing strong program management, facilitation, and operational discipline to a highly visible coffee learning environment.

Requirements

High school diploma/GED, U.S. military service, or equivalent.
Demonstrated experience in coffee, retail or field operations, event or experience management, education, or facilitation.
Strong project and program management skills, including the ability to manage competing priorities and deliver against deadlines.
Strong written, verbal, and facilitation skills, with confidence supporting a range of audiences and senior leaders.
Ability to build trusted cross-functional partnerships and work effectively in a dynamic, matrixed environment.
Ability to lift 50 pounds and be on your feet for up to eight hours per day.
Ability to travel, including internationally, up to 50% of the time.

Nice To Haves

Starbucks Coffee Master with coffee knowledge and experience developing or delivering engaging coffee experiences strongly preferred.

Responsibilities

Lead Coffee Workshop 9 operations. Manage day-to-day rhythm, readiness, scheduling, partner experiences, vendors, resources, and processes that keep Coffee Workshop 9 operating efficiently and safely.
Deliver high-impact coffee events and experiences. Plan and facilitate interactive coffee experiences for internal and external audiences, translating business needs into engaging, precisely timed programs.
Support spokesperson and coffee storytelling work. Represent the team through video, media, and other public-facing engagements, delivering clear, accurate, and compelling coffee stories.
Drive strong program execution. Manage multiple projects, timelines, budgets, risks, and cross-functional dependencies; surface issues early and maintain clear roles and responsibilities.
Build scalable ways of working. Improve intake, vendor, resource, safety, and operating processes using feedback, data, and partner insights.

Benefits

medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
short-term and long-term disability
paid parental leave
family expansion reimbursement
paid vacation from date of hire
sick time (accrued at 1 hour for every 25 hours worked)
eight paid holidays
two personal days per year
401(k) retirement plan with employer match
discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
incentivized emergency savings
financial well-being tools
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
student loan management resources
access to other educational opportunities
backup care
DACA reimbursement