Global Client Services Manager

Capital Group•Los Angeles, CA

1d•$179,273 - $286,837•Hybrid

About The Position

As a Strategic Client Relationship RFP Manager within Global Client Services (GCS), you will lead, coach, and develop a multi-location team responsible for RFPs, RFIs, and DDQs that clearly communicate Capital Group’s investment capabilities. You’ll partner with business leaders across Sales, Product, Data, Legal & Compliance, and Marketing to anticipate client needs, strengthen proposal strategy, improve content quality, and use AI, automation, and scalable practices to drive efficiency and growth across the distribution business.

Requirements

8–10 years of progressive experience in RFP, proposal management, or client servicing within asset management or financial services.
Led and scaled high-performing RFP teams across multiple locations while developing talent and driving continuous improvement.
Deep expertise in RFP, RFI, and DDQ processes, including content strategy, governance, quality assurance, and workflow management.
Experience with proposal technologies, content platforms, automation, and AI that improve quality and scale.
Skilled at partnering across Sales, Product, Data, Legal, and Compliance to align stakeholders and support business needs.
Broad investment knowledge across Equity, Fixed Income, and Multi-Asset strategies and can communicate portfolio positioning clearly.
Strong judgment, communication, and leadership.
Bachelor’s degree required.

Nice To Haves

Advanced degree or relevant certifications preferred.

Responsibilities

Lead, coach, and develop a multi-location team responsible for RFPs, RFIs, and DDQs.
Communicate Capital Group’s investment capabilities.
Partner with business leaders across Sales, Product, Data, Legal & Compliance, and Marketing.
Anticipate client needs.
Strengthen proposal strategy.
Improve content quality.
Use AI, automation, and scalable practices to drive efficiency and growth across the distribution business.