R00342840 -Global Capability Center Commercial Capabilities Director
About The Position
The Global Capability Center (GCC) Commercial Capabilities Director is an offering-first practitioner who shapes product strategy and analytics capabilities to enable successful GCC design and setup. The role provides product and analytics expertise across client opportunities, responds to market demand, and develops innovative, data-driven, commercially differentiated solutions. Areas of focus include commercial capability enablement and reinvention across Sales and Sales Operations, Marketing Operations and Creative, Innovation and New Product Development, and Commercial Data, Analytics, and Insights. The Director supports client origination, sales, and GCC setup engagements at headquarters, working with solution teams and client stakeholders to define data-driven solutions and develop commercial offerings. The role uses analytics to optimize operating models, enhance business performance, and inform strategic decisions; ensures product and analytics capabilities are embedded in GCC designs for scalable, measurable, business-aligned outcomes; and contributes to enterprise transformation programs at headquarters. Travel may be required up to 50%.
Requirements
- At least 12 years of relevant experience, including significant experience in GCC strategy, organization design, operating models, and large-scale business transformation involving commercial capability enablement and reinvention.
- Relevant domain experience in areas such as Sales/Sales Operations, Marketing Operations/Creative, Innovation/New Product Development, or Commercial Data, Analytics, and Insights.
- At least 3 years of experience building and scaling product management, analytics, data, and insights organizations in GCC environments, including establishing product-led operating models and data-driven decision-making frameworks.
- At least 2 years of experience designing and implementing analytics operating models, data governance frameworks, product delivery methodologies, and insights-led transformation programs.
- At least 1 year of experience using AI-enabled platforms, advanced analytics, automation technologies, and data-driven insights to improve business outcomes, productivity, customer experience, and enterprise decision-making.
- At least 1 year of experience leading digital product development and innovation at scale.
Nice To Haves
- Ability to translate business needs into product and analytics strategies, build high-performing global teams, and drive adoption of data and digital capabilities across an organization.
- Experience leading product strategy, portfolio management, customer-centric innovation, analytics transformation, and digital product development to drive business growth and operational excellence.
- Strong understanding of data, analytics, AI, business intelligence, and digital platforms.
- Strong analytical, problem-solving, and stakeholder management skills, with the ability to influence C-suite and senior business leaders across global organizations.
Responsibilities
- Support client origination, sales, and delivery of GCC setup engagements at headquarters, applying expertise in commercial product development, data strategy, analytics, and insights-driven decision-making.
- Work with solution teams and client stakeholders to define data-driven solutions and develop commercial offerings.
- Use analytics to optimize operating models, enhance business performance, and inform strategic decisions.
- Embed product and analytics capabilities into GCC designs to achieve scalable, measurable, and business-aligned outcomes.
- Contribute to enterprise transformation programs at headquarters and ensure product and analytics capabilities support broader transformation goals and enterprise priorities.
- Travel up to 50%.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
