Global Business System Change Manager

S&C Electric Company•Chicago, IL

3d•Onsite

About The Position

Join S&C to make an impact on tomorrow’s energy challenges and become an employee-owner. This role is responsible for executing change management plans across the GBS program, leading change impact and readiness assessments, and identifying and addressing adoption risks. The Change Manager will support cutover, go-live, and post-implementation activities, partner with business stakeholders, and enable sponsors and people leaders. They will serve as a day-to-day change liaison, draft and deliver change communications, maintain communication schedules, collect feedback, and support training needs analysis and learner impact assessments.

Requirements

Minimum of 5+ years of progressive experience leading change for enterprise-wide or high-impact transformation initiatives.
Demonstrated ownership of complex, cross-functional, and technology-enabled change programs, including end-to-end delivery with minimal oversight.
Proven track record of delivering measurable business outcomes, including sustained adoption at scale across functions or sites.
Advanced stakeholder influence and alignment capabilities, with experience engaging senior leaders and driving decisions in ambiguous or competing-priority environments.
Ability to independently translate strategy into integrated change plans, including communications, training, and adoption approaches aligned to business objectives.
Expertise in impact assessment, risk identification, and mitigation, with the ability to proactively address resistance across diverse stakeholder groups.
Data-driven approach to change, leveraging KPIs, insights, and feedback loops to adjust strategy and ensure effectiveness at scale.
Strong executive communication and storytelling skills, including development of clear, compelling messaging for leadership audiences.
Demonstrated ability to coach and enable leaders, reinforcing accountability and sustaining behavior change beyond initial deployment.
High degree of autonomy, judgment, and adaptability, operating effectively in dynamic environments with evolving priorities.
Bachelor’s degree in Business, Communications, Organizational Development, or related field.

Nice To Haves

Change Management Certification (Prosci, ADKAR )

Responsibilities

Execute change management plans across the GBS program.
Lead change impact and readiness assessments, synthesizing insights and escalating risks as needed.
Identify and address adoption risks, resistance points, and change barriers.
Support cutover, go-live, and post-implementation adoption and stabilization activities.
Partner with business stakeholders to understand local impacts and address concerns.
Enable sponsors and people leaders through talking points, FAQs, and coaching materials.
Serve as a day-to-day change liaison for impacted teams.
Draft, coordinate, and deliver change communications aligned with the overall change strategy.
Maintain communication schedules and ensure timely consistent delivery.
Collect and synthesize feedback through pulse checks and other mechanisms.
Support training needs analysis and learner impact assessments.
Coordinate training logistics, materials, job aids, and reinforcement activities.
Support post-training adoption and behavior change.