Global Badge Administrator Supervisor

Securitas Security Services•Round Rock, TX

23h

About The Position

Access & Systems Support is a dual-function role within the Service & Support pillar of the Operations and Fusion Center – Technology Services team. This position primarily supports badging operations, cardholder management, and access control administration, while also contributing to the “Run” function of security technologies, including physical access control and video management systems. The role is designed to bridge access management operations and technical system support, ensuring continuity of service, improved coordination across teams, and support coverage.

Requirements

Integrity
Vigilance
Helpfulness

Responsibilities

Serve as a primary support resource for cardholder management, badging operations, and access assignment requests
Manage ticket intake, triage, prioritization, and escalation for badging-related requests and issues
Coordinate with internal stakeholders and project teams to create, update, and maintain access levels and permissions aligned with established procedures and guidelines
Provide Internal training and oversight for badging administrators and other support team members
Support and maintain audit cardholder data, access levels, and permissions to ensure accuracy and compliance
Act as a liaison between badging, technology, and project delivery teams to ensure consistent execution
Provide limited cross-support for incidents impacting access control systems and physical security equipment

Benefits

Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work
Access to earned wages on a daily basis, prior to payday (restrictions and fees may apply)
Competitive benefits
Flexible schedules