Global Account Director - Hyperscale

Flex•Dallas, TX

2d•Onsite

About The Position

Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage switchgear, and enclosures (power/control buildings/ E-Houses). We specialize in customized, turn-key solutions that ensure safe, secure, and reliable power distribution. Working at Crown Technical Systems offers a dynamic and rewarding career path for individuals seeking to power the world. Through hands-on training, mentorship, and a culture of internal promotion, we empower you to reach your full potential and contribute to projects that truly matter. To support our extraordinary teams who build great products and contribute to our growth, we currently have a unique opportunity as we look to add a Global Account Director to further support out global client base. Reporting to the VP Global Account Management, the Global Account Director will be responsible for strategically developing and managing multiple customers by engaging with our internal and external clients to manage and expand current business and develop new opportunities in order to deliver customer value, drive profitability and grow revenue.

Requirements

Strong technical sales experience, ideally within the Electrical Engineering or Critical Power industry. Other technical backgrounds such as UPS, Generator sales, cooling industry will be considered
Demonstrable ability to manage and develop key accounts, convert leads and sell technical products
Ability to read technical drawings and experience in liaising with design and estimating teams
Proven ability to manage key accounts as well as generate new business
Strong skills in both written and verbal communication
Creative, enthusiastic with a pro-active attitude and a keen eye for detail
Ability to build and retain strong customer relationships
Confident under pressure and able to handle multifaceted objectives

Nice To Haves

Knowledge of Switchgear is advantageous

Responsibilities

Build and maintain new and existing relationships within the various electrical industry sectors across the globe
Understand client needs, identifying opportunities for growth, whilst developing strategies to deliver value and drive revenue
Develop plans and strategies for developing business and achieving the company’s sales goals
Create a culture of success and ongoing business and goal achievement to deliver profitable growth
Manage customer expectations and contribute to a high level of customer satisfaction
Provide detailed and accurate sales forecasting
Compile information and data related to customer and prospect interactions
Monitor customer, market and competitor activity and provide feedback to company leadership team and other company functions
Work closely with the marketing function to establish successful support, channel and partner programs
Manage key customer relationships and participate in closing strategic opportunities
Travel for in-person meetings with customers and partners and to develop key relationships