GIS System and Administrative Analyst

City of Richmond Heights, MO • Richmond Heights, MO

15d • $61,887 - $66,423

About The Position

The GIS Systems and Administrative Analyst supports geographic information systems, permitting operations, departmental technology, and daily administrative functions for the Building & Zoning Department. Under the general direction of the Building & Zoning Administrator, the position provides technical and administrative support to department staff, contractors, property owners, and members of the public. The role combines GIS data management, technical problem-solving, customer service, and administrative coordination to support efficient department operations and quality public service.

Requirements

• High school diploma or GED.
• Considerable experience and/or certifications in data processing, administrative support, and in-person and technical customer service, or an equivalent combination of education and experience.
• Knowledge of GIS systems, standard office practices, software, procedures, equipment, and techniques.
• Proficiency with Microsoft Office and Google applications.
• Strong written and verbal communication skills, attention to detail, and organizational abilities.
• Ability to perform basic mathematical calculations, process information electronically, follow instructions, and make decisions consistent with applicable policies and procedures.
• Must be a Notary Public or have the ability to obtain a Notary Public commission.

Nice To Haves

• Experience working in a GIS-dependent environment, particularly in building, zoning, planning, permitting, or other local government operations.

Responsibilities

• Maintain and update GIS databases, digital maps, zoning maps, property records, address information, and land-use data.
• Assist with the maintenance, configuration, troubleshooting, and improvement of departmental software, databases, and information systems.
• Provide administrative and technical assistance with permitting, code enforcement, occupancy permits, GIS data, and departmental website content.
• Prepare correspondence, notices, reports, memoranda, and other departmental documents, and maintain organized electronic records.
• Answer incoming calls, greet visitors, respond to routine inquiries, schedule appointments, and direct customers to the appropriate staff or agency.
• Review information for accuracy and completeness, research property records, and support retrieval and preservation of departmental information.
• Process fee payments and balance the department's cash drawer and receipts in accordance with established procedures.
• Identify opportunities to improve GIS functionality, data quality, reporting, information sharing, and departmental workflows.
• Coordinate with software vendors and other personnel to address system issues and support effective use of departmental technology.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED