GIS Account Manager, Infrastructure & Utilities

Cloudpoint Geospatial•Metamora, IL

2d•$60,000 - $95,000

About The Position

Cloudpoint Geospatial is seeking an energetic, self-motivated GIS Account Manager to grow and support its Infrastructure & Utilities client base. The role works with utility customers and transportation agencies to help them optimize their investment in the ArcGIS platform. It is suited to a GIS professional with hands-on utility, transportation, or consulting experience who is ready to move into a client-facing position. Sales experience is not required, but knowledge of utility and transportation GIS, strong interpersonal skills, and the ability to explain GIS concepts to end users and decision-makers are important. The GIS Account Manager works alongside the Infrastructure & Utilities Team Leader and technical team to recommend, scope, and deliver solutions. The role helps clients understand GIS applications ranging from asset inventories and Utility Network migrations to field data collection and roadway asset management. The position is hybrid or remote, with a preference for working in the office in Metamora, Illinois. Travel for client meetings, conferences, and events is approximately two to three days per month. The position offers a base salary of $60,000 to $95,000, eligibility for sales commission, and the benefits listed in the posting.

Requirements

At least 5 years of hands-on GIS experience working with utilities, transportation, or infrastructure projects.
Working knowledge of the Esri ArcGIS platform, including ArcGIS Pro, ArcGIS Online, and/or ArcGIS Enterprise.
Strong interpersonal and communication skills, with the ability to teach and explain technical concepts.
Self-motivated, high-energy, and driven to take initiative.
Positive attitude.
Ability to present and translate technical workflows into client benefits.

Nice To Haves

Experience in sales, business development, or professional services consulting.
Familiarity with ArcGIS Utility Network and field data collection apps such as Field Maps and Survey123.
Previous experience in a leading GIS role at a utility or transportation agency.
Experience presenting GIS concepts, leading meetings, and professional networking.
GISP certification or progress toward it.

Responsibilities

Serve as a main point of contact for utility, transportation, and infrastructure clients.
Conduct cold outreach to new prospects by phone, email, and LinkedIn.
Educate clients on GIS best practices, including ArcGIS Utility Network migration.
Lead client discovery meetings, with technical staff support, and present demonstrations of proposed solutions.
Identify client needs and opportunities for new projects, renewals, and expanded services.
Coordinate the development of scopes, quotes, and proposals with the Infrastructure & Utilities Team Leader and technical staff.
Grow relationships and new business through outreach, referrals, and industry networking, including exhibiting at conferences.
Track client activity in the CRM and stay current on Esri technology and industry trends.
Travel for client meetings, conferences, and events approximately two to three days per month.