Gift Shop/Volunteer Coordinator
About The Position
Seeking a Gift Shop & Volunteer Coordinator to support a patient-centered healthcare environment by overseeing gift shop operations and volunteer program coordination. This role plays an important part in enhancing the patient, visitor, and staff experience by delivering exceptional customer service and fostering a welcoming environment. The ideal candidate will have experience in retail operations, customer service, volunteer coordination, inventory management, and scheduling, along with a passion for supporting hospital initiatives and community engagement. This position aligns with our mission to provide compassionate, quality care and service to our patients and community, while creating meaningful volunteer opportunities that support hospital operations.
Requirements
- High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)
- Cash register, calculator, and computer experience necessary.
- Strong Customer Service required
Nice To Haves
- Two years in retail or sales preferred.
- Merchandise display preferred.
- Experience working with volunteers preferred.
Responsibilities
- Oversee daily gift shop operations, including sales, merchandising, and cash handling.
- Manage inventory, ordering, and stock levels.
- Deliver exceptional customer service to patients, visitors, and staff.
- Recruit, onboard, train, and schedule volunteers.
- Maintain volunteer records, compliance, and documentation.
- Coordinate volunteer assignments across departments.
- Support hospital events, fund-raising efforts, and community outreach initiatives.
- Track and report on sales performance and volunteer program activity.
Benefits
- Health, dental, and vision insurance options
- Paid vacation, sick time, and holidays
- Bereavement leave, FMLA, and other leave options
- Employer 401 (k) options
- Tuition reimbursement options
- Life, disability, and other insurance options
- Many other amazing benefits
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
