Gift Shop/Ticket Agent - Seasonal

Patriot Rail•Laconia, NH

1d•Onsite

About The Position

Our Clerks serve two main functions: 1) ensure the safety of passengers, volunteers and employees and 2) provide excellent customer service to our passengers.

Requirements

Excellent communication skills
Ability to multi-task efficiently & effectively
Work both independently and as a team
Ability to think through problems and come up with solutions
Self-motivation and the ability to work with minimal interference
Certified or willing to obtain certification in First Aid/CPR/AED.
Must pass a background screen to include criminal and financial.
Must pass pre-employment physical and drug screen.
Understand oral and written communications, both general and technical.
Provide clear instructions/directions.
Problem solving and troubleshooting skills.
Values time and manages time effectively. Effectively prioritizes and can manage a broad range of activities

Responsibilities

Provide superior customer service at all times.
Update gift shop inventory to include stocking shelves and pricing items.
Effectively operate a Point of Sale system, including handling cash, processing credit card payments/batches, making deposits and reconciling cash drawer balances at the end of shift.
Prepare concession items as needed based on expected daily passenger count.
Maintain the cleanliness of the overall Gift Shop and concession area.
Close and secure the Gift Shop at the end of business.
Establish and maintain effective working relationships with other staff and volunteers.
Assist in other areas as needed or directed by the Gift Shop Manager.
Provide First Aid/CPR/AED in the event of emergencies.
Additional duties as assigned.