Kennedy School PT Gift Shop Staff 21+

McMenamins•Portland, OR

1d•Onsite

About The Position

McMenamins Kennedy School is hiring for Gift Shop Staff. McMenamins is a family-owned company in Oregon and Washington that serves handcrafted beer, wine, cider, spirits, and coffee alongside pub fare. The company emphasizes community, art, history, music, food, drink, and fun, offering seasonal and long-term career opportunities. This role values Diversity, Equity and Inclusion. The primary duty of the Gift Shop Staff is to provide excellent customer service in the gift shop and maintain a pleasant atmosphere. Duties include greeting customers, assisting with questions, suggesting merchandise, making coffee and espresso drinks, operating the cash register, cash handling, cleaning, stocking, processing freight, and opening/closing duties. Employees may also work in merchandise tents, complete physical inventory, and set up merchandise presentations. Training will be provided on all McMenamin products, and employees should be able to make recommendations. As the gift shop is near the central front desk, employees must stay informed about property events and be prepared to answer customer questions. This position requires mental agility, the ability to multi-task in a fast-paced environment, and the ability to work both independently and as part of a team.

Requirements

Must be 21+ years of age.
Must obtain and maintain a current food handler's card.
Must obtain and maintain a current OLCC card.
Enjoy working in a busy customer service-oriented environment.

Nice To Haves

Previous related experience is preferred.
Flexible schedule including days, evenings, weekends, and holidays is preferred.

Responsibilities

Provide excellent customer service in the gift shop.
Maintain a pleasant atmosphere for customers.
Greet customers and assist them with questions.
Suggest merchandise.
Make coffee and espresso drinks.
Operate the cash register and handle cash accurately.
Clean, stock, and process freight.
Perform opening and closing duties as assigned.
Potentially work outside in merchandise tents.
Complete physical inventory.
Set up merchandise presentations.
Be knowledgeable about McMenamin products (wine, liquor, beer, coffee) and make recommendations.
Stay informed about property events.
Answer customer questions about property events.
Work well independently and as a member of a team.

Benefits

Perks and employee discounts: $45 hotel rooms, 40% off bottles of wine, access to concerts.
Happy Hour beverage pricing all day.
40% off McMenamins apparel & spa services.
Shift food credits.
Comprehensive insurance benefits package, including vision, medical, dental, chiro and alternative care to eligible employees.
401(K) plan with employer contribution to eligible employees.
Paid Time Off (PTO).
Opportunities to work at other locations like our winery or concerts.
Belief in a work-life balance.
Fun team and positive work environment.
Multiple career path opportunities.