Gift Operations Assistant

MIT • Cambridge, MA

10d

About The Position

The Gift Operations Assistant supports the Office of the Recording Secretary (RSO) in providing services that ensure timely processing of gifts to the Institute. The role maintains the integrity of gift-processing data and institutional documentation, including adding records and updating databases, processing gifts and pledges to MIT, conducting basic research, and reporting on and reconciling data issues. The position also provides light administrative support to the Director of Gift Administration and Recording Secretary.

Requirements

• High school diploma or equivalent.
• At least three years of administrative experience in an office setting; experience in a nonprofit or finance environment is preferred.
• Demonstrated knowledge and use of business management databases.
• Proficiency in Microsoft Office Suite and video conferencing tools.
• Experience providing outstanding customer service.
• Excellent verbal and written communication skills.
• Strong collaboration and interpersonal skills, with the ability to build effective working relationships across teams and the broader community.
• Ability to use discretion and maintain confidentiality at all times.
• Strong organizational skills and attention to detail.
• Ability to learn tasks quickly and perform them accurately.

Nice To Haves

• Bachelor's degree.
• Experience with financial or fundraising databases.
• Proficiency in SAP, Advance, FileMaker Pro, and Apple products.
• Experience with Outlook calendaring software.
• Familiarity with Ellucian CRM Advance gift system or a similar fundraising database.
• Knowledge of MIT policies, procedures, and operational systems.
• Interest in fundraising and/or finance and accounting.

Responsibilities

• Support the Office of the Recording Secretary in ensuring timely processing of gifts to the Institute.
• Maintain the integrity of gift-processing data and related institutional documentation.
• Add new records and update databases.
• Process gifts and pledges to MIT.
• Conduct basic research.
• Report on and reconcile data issues.
• Provide light administrative support to the Director of Gift Administration and Recording Secretary.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED