Gibson Garage Pro - Nashville

Gibson Inc • Nashville, TN

11h • Onsite

About The Position

The Gibson Garage Pro is the master expert on Gibson guitar makes and models, Gibson and Mesa Boogie amplifiers, Maestro pedals, and guitar accessories. The role serves both experienced, knowledgeable musicians and people who are new to playing guitar, while consistently achieving individual monthly sales goals that support store sales and profit objectives and delivering a seamless customer experience to fans and artists.

This position is primarily onsite at the Gibson Garage in Nashville and reports to the Gibson Garage General Manager. Minimal irregular travel may be required as operational needs arise. The role requires a flexible schedule, including mornings, evenings, weekends, and holidays, and involves working in a loud environment for eight or more hours, standing and walking for most of the work time, and lifting up to 50 pounds.

Requirements

• High school diploma or GED.
• At least 3 years of sales experience for the advanced level.
• Detailed knowledge of guitar, amplifier, and pedal makes and models, and accessories.
• Ability to ask open-ended questions to understand customer wants and needs.
• Strong time-management skills and ability to prioritize tasks.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Teams.
• Experience supporting omnichannel retail operations using Shopify POS, including in-store and online sales integration, inventory visibility, and customer transactions.
• Excellent written and oral communication skills.
• Project management skills and ability to work as part of a team.
• Ability to work mornings, evenings, weekends, and holidays.
• Ability to work in a loud environment for 8 or more hours.
• Ability to stand and walk for 90% of the time.
• Ability to lift up to 50 pounds; lifting is required 20% of the time.

Responsibilities

• Provide a seamless and unforgettable experience for all customers.
• Use product and service offerings to meet or exceed customer expectations.
• Guide customers seeking repair and restoration services.
• Manage inventory, including receiving new and existing stock on a biweekly basis and maintaining floor standards.
• Consistently achieve individual monthly sales goals that support store sales and profit objectives.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED