Gestionnaire Régional Grand Montréal - Regional Manager MTL

dentalcorp • Montreal, QC

67d • Hybrid

About The Position

We are seeking a Regional Manager to oversee a portfolio of 15 to 20 dental clinics, representing approximately $40–45 million in annual revenue, across the Greater Montreal region. Reporting to the Senior Director of Operations, you will provide hands-on leadership, coaching, and strategic direction to Clinic Managers and Clinic Leads, ensuring operational excellence and an outstanding patient experience across the region.

Requirements

• Proven experience in multisite operations management, ideally in healthcare or dental industries.
• Strong leadership, coaching, and mentoring skills.
• Solid business acumen with strong financial and KPI understanding.
• Ability to build trusted relationships with clinical and operational partners.
• Comfort leading change in fast-paced, complex environments.
• Strong communication and cross-functional collaboration skills.
• Agile leadership style with strong execution and prioritization abilities.
• A valid driver’s license.
• Frequent travel within the Greater Montreal region.
• A minimum on-site presence at the Montreal office once per week.

Nice To Haves

• Bachelor’s degree in Business Administration, Health Services Administration, Dental Administration, or a related field.
• Knowledge of dental regulatory and compliance standards.

Responsibilities

• Lead, coach, and develop Clinic Managers and Clinic Leads.
• Set clear performance expectations and drive accountability.
• Build leadership capability and succession across the region.
• Foster a culture of collaboration, ownership, and high performance.
• Ensure consistent, high-quality patient experiences across all clinics.
• Partner with lead dentists and clinical teams to support clinical excellence initiatives.
• Oversee efficient scheduling and patient flow to optimize operations.
• Support escalation management and resolution of patient concerns.
• Ensure compliance with regulatory and provincial standards.
• Analyze key performance indicators to identify growth and efficiency opportunities.
• Drive improvements in revenue, patient engagement, hygiene production, pricing strategy, and workforce management.
• Lead operational change and support clinics through growth and transformation.
• Support integration of new clinics in collaboration with integration and training teams.
• Own regional financial performance (P&L accountability).
• Support Clinic Managers with budgeting, forecasting, and labor optimization.
• Review payroll, labor management, and cost controls.
• Participate in monthly, quarterly, and annual business reviews.
• Ensure strong execution of daily administrative operations at clinic level.
• Strengthen collaboration between clinics and corporate support teams.
• Reinforce accountability in payroll, scheduling, reporting, banking, and accounts receivable.

Benefits

• Innovation
• Entrepreneurship
• Professional development
• Support from a national team
• Opportunity to make a direct impact on clinic performance and patient experience

What This Job Offers

• Job Type: Full-time
• Career Level: Manager