Generator Technician B

SUDDEN SERVICE INC•Corpus Christi, TX

94d

About The Position

Taylor Sudden Service provides genuine Taylor OEM parts and forklift service through a network of parts and service centers, dealer support organizations, and factory-trained technicians. Sudden Service, Inc. is a subsidiary of the Taylor Group of Companies, a third-generation family-owned business based in Louisville, Mississippi, since 1927. The company provides regular training schools for its service technicians. The Generator Technician B plans and performs service work on generator sets, typically at customer premises. The role diagnoses and repairs equipment, conducts inspections and testing, performs preventive maintenance, and completes related reporting and paperwork. The technician may also troubleshoot unusual or recurring problems and, when experienced, train or supervise other servicemen. The position is full-time and based at SSI-Corpus Christi in Corpus Christi, Texas.

Requirements

High school graduate or GED.
Experience servicing and repairing diesel and/or gas engines.
Some electrical experience and general knowledge of wiring, including reading diagrams and installing and repairing electrical components and circuits.
Technical problem-solving and troubleshooting skills.
Ability to use a multimeter.
Must have own tools.
Good computer skills.
Ability to work well with others and good people skills.
Professional attitude and ability to work with customers one-on-one.
Valid driver's license and a good driving record sufficient to be insurable by the corporate insurance carrier.
Ability to obtain at least a Class D driver's license.
Ability to stoop, bend, climb, and lift up to 50 pounds.
Ability to stay overnight at out-of-town locations on occasion and participate in a 24/7 on-call rotation at times.

Nice To Haves

AC and DC experience with power generation.

Responsibilities

Consult with the Service Manager to plan work and travel schedules, prioritizing customer needs and considering machine location and parts availability.
Diagnose malfunctions; repair or replace worn and defective parts; install assemblies; and adjust devices and controls to correct malfunctions and maintain equipment.
Provide tools and parts and arrange facilities for repair work, usually at customer premises.
Inspect, operate, and test machines upon delivery, at scheduled inspection intervals, and after repairs to verify equipment and component function.
Report customer, machine, malfunction, time, mileage, and related service information to the Service Manager for account charging and billing.
Perform preventive maintenance on generator sets, including changing engine fluids and filters and inspecting AC and DC systems, belts, hoses, exhaust systems, and other components.
Perform load bank testing and test automatic transfer switches.
Complete required inspection paperwork and checklists, work orders, and job-related paperwork in a timely manner.
Develop technical skills through company-sponsored vocational schools, annual departmental training meetings, and technical literature.
Maintain a neat personal appearance and keep the service truck clean, polished, and orderly to promote the company image.
As an experienced or advanced serviceman, troubleshoot recurring or unusual problems in consultation with Engineering, Manufacturing, and other service personnel.
As an experienced serviceman, train new servicemen or supervise a team assembling or servicing large units or working on large repair jobs.
Perform other duties as assigned.
Participate in the on-call rotation when required and stay overnight at out-of-town locations on occasion.