Generator Technician B

THE TAYLOR GROUP INC•Houston, TX

7d•Onsite

About The Position

Taylor Sudden Service provides worldwide distribution of genuine Taylor OEM parts and forklift service for equipment designed, manufactured, and marketed by Taylor Machine Works, Inc. Sudden Service, Inc. is a subsidiary of the Taylor Group of Companies, a third-generation family-owned business based in Louisville, Mississippi, since 1927. The company provides regular training schools for service technicians. The Generator Technician plans work and travel with the Service Manager, prioritizing customer needs and considering machine location and parts availability. The role diagnoses and repairs equipment, performs generator-set preventive maintenance and testing, and completes required inspections and paperwork. Work is usually performed at customer premises. The technician may be required to stay overnight when traveling and to participate in an on-call rotation. Experienced technicians may troubleshoot unusual or recurring problems and train or supervise other servicemen.

Requirements

High school graduate or GED.
Experience with diesel and/or gas engines, including servicing and repair.
Some electrical experience and general knowledge of wiring, including reading diagrams and installing and repairing electrical components and circuits.
Technical problem-solving and troubleshooting skills.
Know how to use a multimeter.
Own tools.
Good computer skills.
Ability to work well with others and good people skills.
Professional attitude and ability to work with customers one-on-one.
Valid driver’s license and a good driving record to be insurable by the corporate insurance carrier.
Ability to obtain at least a Class D driver’s license.
Ability to stoop, bend, climb, and lift up to 50 pounds.

Nice To Haves

AC and DC experience with power generation.

Responsibilities

Consult with the Service Manager to plan effective work and travel schedules, prioritizing customer needs and considering equipment location and parts availability.
Diagnose malfunctions; repair or replace worn and defective parts; install assemblies; and adjust devices and controls to correct malfunctions and keep machines operational.
Provide tools and parts and arrange facilities for repair work, usually at customer premises.
Inspect, operate, and test machines upon delivery, at scheduled inspection intervals, and after repairs to ensure proper functioning.
Report customer, machine, malfunction, work and travel time, waiting time, and mileage information to the Service Manager for account charging and billing.
Perform preventive maintenance on generator sets, including changing engine fluids and filters and inspecting AC and DC systems, belts, hoses, exhaust systems, and other components.
Perform load-bank testing and test automatic transfer switches.
File the required paperwork and checklists for each inspection.
Develop technical skills through company-sponsored vocational schools, annual departmental training meetings, and technical literature.
Maintain a neat personal appearance and keep the service truck clean, polished, and orderly to promote the company’s image.
As an experienced serviceman, troubleshoot recurring or unusual problems in consultation with Engineering, Manufacturing, and other service personnel.
As an experienced serviceman, train new servicemen or supervise a team assembling or servicing large units or completing large repair jobs.
Complete work orders and job-related paperwork, including JSAs, inspection reports, and credit-card receipts, in a timely manner.
Perform other duties as assigned.