Generator Field Service Technician

Prime Power Services, Inc.Matthews, NC
Onsite

About The Position

Prime Power Services is seeking a Generator Field Service Technician who possesses a methodical, detail-oriented approach to working with diesel and natural gas power generation equipment. This role emphasizes accuracy, adherence to procedures, and technical expertise. The company offers a stable, structured work environment with clearly defined processes, safety standards, and consistent expectations. Technicians are provided with the necessary tools and documentation to perform their jobs effectively. The position focuses on technical depth rather than high volume, allowing ample time for thorough diagnosis and proper repair. Prime Power Services invests in employee growth through hands-on technical training at their Mableton, Georgia campus, offering certifications such as OSHA 10, OSHA 30, and EGSA Apprentice or Journeyman, along with over 40 hours of paid annual training. Leadership provides clear direction and defined objectives, trusting skilled technicians to work independently. Individual contributions are recognized directly and personally, valuing consistency, accuracy, and reliability.

Requirements

  • High School Diploma or GED
  • Minimum 3 years of power generation experience
  • Strong mechanical and electrical troubleshooting skills
  • Comfort working from technical documentation and established procedures
  • A careful, detail-oriented approach to diagnostics and recordkeeping
  • Professional, straightforward communication style
  • Valid driving record with fewer than three moving violations and no felony convictions
  • Ability to pass a background check and drug screening

Responsibilities

  • Perform scheduled preventative maintenance, inspections, and repairs on diesel and natural gas generators
  • Diagnose and troubleshoot Automatic Transfer Switches (ATS), generator controls, excitation systems, and related equipment
  • Read and interpret schematics, blueprints, and technical manuals with care and accuracy
  • Complete service documentation thoroughly and on time
  • Communicate clearly and professionally with customers regarding equipment status and service findings
  • Follow established safety procedures, company policies, and industry best practices consistently

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Flexible spending accounts
  • 401(k) with generous employer matching
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