Mission Critical - General Superintendent

Suffolk Construction•Cedar Rapids, IA

About The Position

The General Superintendent, Mission Critical provides overall leadership for field operations and execution for assigned projects. The role oversees project delivery, field personnel, construction planning, client relationships, and training, with a focus on mission-critical and data-center projects. The General Superintendent works with clients, architects, project teams, and business development to support successful project execution and client satisfaction. In pre-construction and estimating, the role participates in sales presentations and pre-construction services, reviews constructability, develops construction plans, contributes to baseline scheduling and budgets, plans site access and staging, determines field staffing needs, and supports project turnover and scope reviews. During construction, the General Superintendent implements company policies and procedures, evaluates site conditions and safety, monitors schedules and quality, supports field staff, and helps address challenges to deliver projects on schedule and within budget where feasible. The role also supports punch-list and warranty completion, maintains client contact, attends project meetings, and coordinates field and safety training. The position requires a bachelor’s degree in engineering or construction management, at least 15 years of general contracting experience focused on mission-critical or data-center work, and applicable area licenses. The employee works in an office environment and visits job sites. Suffolk describes itself as a national construction company with more than $9 billion in annual revenue, 3,000 employees, and 17 offices.

Requirements

Bachelor’s degree in Engineering or Construction Management.
At least 15 years of general contracting experience, with a focus on mission-critical/data-center experience.
Applicable area licenses.
Ability to manage competing priorities across business needs, organizational issues, and customer relations.
Business judgment to balance budget considerations with construction processes.
Strong organizational skills to manage construction details.
Judgment to determine when to escalate issues through the chain of command.
Strong initiative and sense of urgency, with the ability to quickly study complex issues.
Excellent problem-solving skills and the ability to take confident, decisive action.
Diplomatic communication skills, including effective interaction with senior management and the ability to resolve conflict firmly and fairly.
Ability to demonstrate Suffolk’s core values: Passion, Integrity, Hard Work, Professionalism, and Caring.

Responsibilities

Monitor assigned projects for conformance with construction schedules, expected quality levels, and company Standard Operating Procedures.
Develop client and architect relationships that support client satisfaction.
Recruit qualified field talent; mentor, coach, and train staff; and match personnel to project scope.
Advise and assist field staff on materials, sequencing, scheduling, personnel, and construction methods.
Advocate for Field Operations and support business development.
Participate in sales presentations and pre-construction services.
Review projects for constructability and develop construction plans.
Prepare summary baseline schedule information, including logic and durations for major work activities, and confirm that the baseline schedule meets project delivery requirements.
Create site access and staging/sequencing plans and conduct technical reviews.
Provide input on budgets and field staffing requirements.
Attend project turnover meetings and provide project-team input on scope reviews and Exhibit B documents.
Implement Suffolk policies and procedures, including field staff assignments and performance evaluations.
Conduct weekly site visits to evaluate site conditions, safety, and general presentation.
Ensure field personnel meet established standards.
Oversee development of baseline schedules and monitor project schedules for compliance.
Lead monthly schedule updates and narrative processes.
Confirm that workmanship and materials conform to plans and specifications.
Review project schedules during weekly visits and highlight potential challenges.
Lead responses to project challenges to keep work on schedule and under budget where feasible.
Ensure timely completion of punch lists.
Participate in one-year warranty walkthroughs and ensure issues are completed and appropriately documented.
Attend meetings needed to monitor and manage projects, including owner meetings as necessary and Project Team meetings at least twice monthly.
Maintain regular client contact to understand performance perceptions and communicate relevant information to project teams.
Foster effective working relationships with team members.
Coordinate job-specific and safety training for field staff, ensure training follows Suffolk guidelines, and participate in designing and delivering Suffolk-specific training.