General Services Coordinator

Erickson Senior Living•Overland Park, KS
•Onsite

About The Position

The General Services Coordinator works at Tallgrass Creek by Erickson Senior Living as a customer service champion, providing guidance and responding to questions and concerns from residents, staff, and visitors. The role supports General Services through office administration, work-order coordination, Housekeeping scheduling, record maintenance, and office-supply inventory. The position is based at Tallgrass Creek, a continuing care retirement community in Overland Park, Kansas.

Requirements

  • Strong computer skills, including the ability to create documents and work within company-specific programs.
  • Office experience is preferred.
  • Previous experience with the general public, particularly seniors, is preferred.

Nice To Haves

  • Office experience.
  • Previous experience with the general public, particularly seniors.

Responsibilities

  • Assist with office work, filing, and distribution of interoffice mail.
  • Answer calls, take requests, and follow up on work orders from residents and staff.
  • Enter, distribute, and complete work orders through the automated system, generating reports as needed.
  • Maintain Housekeeping schedules and work orders.
  • Organize, maintain, and update program records, including residential apartment and vendor information for billing purposes.
  • Maintain the General Services office-supply inventory.
  • Provide guidance and address questions and concerns from residents, staff, and visitors.

Benefits

  • Medical, dental, and vision packages, including annual reimbursement for qualified wellness expenses, personal health coaching, and telemedicine options.
  • PTO plans and company-paid volunteer hours for eligible team members, in accordance with applicable state law.
  • 401(k) for team members aged 18 and over, with a company 3% match.
  • Onsite medical centers providing wellness visits and sick care for team members aged 18 and over.
  • 30% discount on food and drinks at onsite dining venues, plus discounted healthy-choice meal options.
  • Growth opportunities as the company opens new communities and expands existing ones.
  • Education assistance, certification reimbursement, and access to an online learning library with over 6,000 courses.
  • A culture focused on diversity, inclusion, equity, and belonging.
  • Flexibility and work-life balance, with opportunities to learn and grow.
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