General Services Coordinator

Erickson Senior Living • Springfield, VA

1d • $20 - $21 • Onsite

About The Position

Join our team as a General Services Coordinator and become a customer service champion in our vibrant senior living community! If you enjoy building relationships and helping others, this is the perfect opportunity to make a meaningful impact every day. In this resident-focused role, you'll be the friendly face and trusted answering questions, and ensuring concerns are addressed promptly and professionally. You'll assist with office operations, including filing, organizing documents, and distributing interoffice mail, while also managing incoming calls, resident requests, and work order follow-up. If you're organized, compassionate, and passionate about providing outstanding customer service, we'd love to meet you!

Requirements

• Strong Computer skills including the ability to create documents, and work within our in-house, company-specific programs required
• Office experience is preferred
• Previous experience with the general public, specifically the senior preferred

Responsibilities

• Assist with office work, filing, and distribution of interoffice mail.
• Answer calls, take requests, and follow up on work orders from residents and staff.
• Enter, distribute and complete all work orders through the Mainstar Program, generating reports as needed.
• Maintain the schedules and work orders for Housekeeping.
• Organize, maintain and update the program records, including residential apartment and vendor information for billing purposes.
• Maintain inventory of office supplies for General Services.

Benefits

• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices!
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
• Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed