General Service Technician

Team Car Care Dba Jiffy Lube • Oakbrook Terrace, IL

23d • $15 - $15 • Onsite

About The Position

The General Service Technician (GST) is an entry-level position focused on professionally servicing guests’ vehicles and providing quality work and an exceptional guest experience. The company provides a training program through which technicians can earn certification and develop expertise in the services offered. The role requires customer-facing experience, effective communication, attention to detail, adherence to safety and company policies, and the ability to perform physical tasks in varying shop conditions.

Requirements

• At least 3 months of customer-facing experience, such as in retail, food service, or hospitality.
• Must be at least 18 years old and legally authorized to work in the United States without company sponsorship, now or in the future.
• Ability to read and interpret safety rules, operating instructions, and procedure manuals.
• Effective communication skills for interacting with guests and teammates.
• Strong work ethic and positive attitude; independently motivated, dependable, and a team player.
• Responsibility, attention to detail, and the ability to follow procedures, identify problems, and make sound decisions.
• Ability to stand for extended periods on hard surfaces, lift up to 50 pounds, and perform manual tasks including bending and squatting.
• Willingness to work in varying temperatures, loud environments, and around exhaust fumes.
• Availability to work a flexible schedule, including weekends and some holidays.
• Commitment to following safety protocols and company policies.

Nice To Haves

• Previous experience is preferred but not required.

Responsibilities

• Promote teamwork to deliver timely and accurate guest care during all operating hours.
• Provide excellent guest service, including clear communication and feedback about guests’ vehicles.
• Ensure the service center is clean and presentable.
• Provide guidance and mentoring to junior and mid-level automotive technicians.
• Check oil levels and communicate them to teammates.
• Ensure tires are properly inflated.
• Inspect and refill fluid levels as necessary.
• Complete vehicle inspections.
• Install new oil drain plugs and oil filters.
• Clean and lubricate fittings as needed.
• Document all work performed on repair orders.
• Report safety issues immediately to management.
• Follow company policies for vehicle care and operation.
• Perform other duties as assigned.

Benefits

• 401(k) plan with company match
• Biweekly bonus incentives upon certification
• Career advancement opportunities
• DailyPay
• Tools provided at no cost to the employee
• Employee discount
• Employee referral bonuses
• Fleet referral bonuses
• Medical, dental, and vision insurance benefits
• PerkSpot access to discounts on products and services, including travel, electronics, and concerts
• Paid time off after 180 days
• Spot bonuses through the internal rewards program
• Uniforms provided and laundered

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed