General Service Technician

Team Car Care Dba Jiffy Lube•Austin, TX
•$15 - $15•Onsite

About The Position

The General Service Technician is an entry-level role focused on professionally servicing guests’ vehicles and delivering high-quality work and an exceptional guest experience. Team members receive training and certification in the services offered. The position involves vehicle inspections and routine service tasks, documenting work, maintaining a clean service center, and following company safety and vehicle-care policies. The role requires physical manual work and a flexible schedule that includes weekends and some holidays.

Requirements

  • At least 3 months of customer-facing experience, such as retail, food service, or hospitality.
  • At least 18 years of age and legally authorized to work in the U.S. without company sponsorship, now or in the future.
  • Ability to read and interpret safety rules, operating instructions, and procedure manuals.
  • Effective communication skills for interacting with guests and teammates.
  • Strong work ethic and positive attitude; independently motivated, dependable, and a team player.
  • Responsibility, attention to detail, and ability to follow procedures, identify problems, and make sound decisions.
  • Physical ability to stand for extended periods on hard surfaces, lift up to 50 pounds, and perform manual tasks including bending and squatting.
  • Willingness to work in varying temperatures, loud environments, and around exhaust fumes.
  • Availability to work a flexible schedule, including weekends and some holidays.
  • Commitment to following safety protocols and company policies.

Nice To Haves

  • Previous experience; it is preferred but not required.

Responsibilities

  • Promote teamwork to provide timely and accurate guest care during operating hours.
  • Deliver excellent guest service, including clearly communicating feedback about guest vehicles.
  • Keep the service center clean and presentable.
  • Provide guidance and mentoring to junior and mid-level automotive technicians.
  • Check oil levels and communicate them to teammates.
  • Ensure tires are properly inflated.
  • Inspect and refill fluid levels as needed.
  • Complete vehicle inspections.
  • Install new oil drain plugs and oil filters.
  • Clean and lubricate fittings as needed.
  • Document all work performed on repair orders.
  • Report safety issues immediately to management.
  • Follow company policies for vehicle care and operation.
  • Perform manual tasks for extended periods, including lifting, standing, bending, and squatting.
  • Perform other duties as assigned.

Benefits

  • 401(k) plan with company match.
  • Biweekly bonus incentives upon certification.
  • Career advancement opportunities.
  • DailyPay.
  • Tools are provided at no cost to the employee.
  • Employee discount.
  • Employee referral bonuses.
  • Fleet referral bonuses.
  • Medical, dental, and vision insurance benefits.
  • PerkSpot platform access to discounts on products and services, including travel, electronics, and concerts.
  • PTO after 180 days.
  • Spot bonuses through the internal rewards program.
  • Uniforms provided and laundered.
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