General Service Technician

Team Car Care Dba Jiffy Lube•Burbank, IL

18d•$15 - $16•Onsite

About The Position

The General Service Technician is an entry-level role responsible for professionally servicing guests’ vehicles and delivering quality work and an exceptional guest experience. Team members receive training and certification in the services offered. The position includes automotive service tasks, vehicle inspections, documentation, maintaining a clean service center, and working collaboratively with guests and teammates. The role involves extended periods of standing and manual work, including lifting, bending, and squatting, and may require working in varying temperatures, loud environments, and around exhaust fumes.

Requirements

At least 3 months of customer-facing experience, such as retail, food service, or hospitality.
At least 18 years of age and legally authorized to work in the U.S. without company sponsorship, now or in the future.
Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.
Effective communication skills for interacting with guests and teammates.
Strong work ethic and positive attitude; independently motivated, dependable, and a team player.
Responsibility, attention to detail, and the ability to follow procedures, identify problems, and make sound decisions.
Physical ability to stand for extended periods on hard surfaces, lift up to 50 pounds, and bend and squat.
Willingness to work in varying temperatures, loud environments, and around exhaust fumes.
Availability to work a flexible schedule, including weekends and some holidays.
Commitment to following safety protocols and company policies.

Nice To Haves

Previous experience is preferred but not required.

Responsibilities

Promote teamwork to deliver timely and accurate guest care during operating hours.
Provide excellent guest service, including clear communication and feedback about guests’ vehicles.
Keep the service center clean and presentable.
Provide guidance and mentoring to junior and mid-level automotive technicians.
Check oil levels and communicate them to teammates.
Ensure tires are properly inflated.
Inspect and refill fluid levels as necessary.
Complete vehicle inspections.
Install new oil drain plugs and oil filters.
Clean and lubricate fittings as needed.
Document all work performed on repair orders.
Report safety issues immediately to management.
Follow company policies for vehicle care and operation.
Perform extended manual tasks, including lifting consumer tires and wheels, standing, bending, and squatting.
Perform other duties as assigned.