General Service Technician

Team Car Care Dba Jiffy Lube•Philadelphia, PA

23d•$15 - $15•Onsite

About The Position

The General Service Technician (GST) is an entry-level role focused on professionally servicing guests’ vehicles, completing quality work, and providing an exceptional guest experience. Employees receive training and certification in the services offered by the company. The role involves routine vehicle inspection and service tasks, maintaining a clean service center, communicating with guests and teammates, and following safety and vehicle-care policies. The position may also involve mentoring junior and mid-level automotive technicians.

Requirements

At least 3 months of customer-facing experience, such as retail, food service, or hospitality.
At least 18 years of age and legally authorized to work in the U.S. without company sponsorship, now or in the future.
Ability to read and interpret safety rules, operating instructions, and procedure manuals.
Effective communication skills for interacting with guests and teammates.
Strong work ethic and positive attitude; independently motivated, dependable, and able to work as part of a team.
Responsibility, attention to detail, and ability to follow procedures, identify problems, and make sound decisions.
Ability to stand for extended periods on hard surfaces, lift up to 50 pounds, and perform manual tasks including bending and squatting.
Willingness to work in varying temperatures, loud environments, and around exhaust fumes.
Availability to work a flexible schedule, including weekends and some holidays.
Commitment to following safety protocols and company policies.

Nice To Haves

Previous experience is preferred but not required.

Responsibilities

Promote teamwork to provide timely and accurate guest care during operating hours.
Provide excellent guest service, including clear communication and feedback about guest vehicles.
Keep the service center clean and presentable.
Provide guidance and mentoring to junior and mid-level automotive technicians.
Check oil levels and communicate them to teammates.
Ensure tires are properly inflated.
Inspect and refill fluid levels as necessary.
Complete vehicle inspections.
Install a new oil drain plug and oil filter.
Clean and lubricate fittings as needed.
Document all work performed on the repair order.
Report safety issues immediately to management.
Follow company policies for vehicle care and operation.
Perform other duties as assigned.