General Sales Manager

T.M. Cobb Companies•San Bernardino, CA

25d•$130,000 - $145,000•Onsite

About The Position

We are seeking a dynamic and results-driven General Sales Manager to lead our sales efforts in the custom millwork manufacturing and distribution industry. The ideal candidate will have a deep understanding of sales strategies, customer relationship management, and the unique demands of selling custom millwork in residential and commercial markets. This role requires industry expertise, leadership ability, and a passion for building long-term customer relationships. We are looking for a leader and mentor to individuals they will manage in our Customer Service and Inside/ Outside Sales team.

Requirements

Proven experience in sales management, preferably in the residential and commercial door industry.
Strong knowledge of windows, doors and millwork products, manufacturing and distribution processes, and customer preferences.
Understanding of the residential and commercial door and millwork market, specifications, and installation processes.
Excellent communication, negotiation, leadership and team development skills.
Ability to analyze sales data and create strategic plans.
Proficiency in CRM software and Microsoft Office Suite.
Bachelor’s degree in Business, Sales, Marketing, or a related field (or equivalent experience).
Willingness to travel to meet with clients and attend events.

Responsibilities

Develop and implement effective sales strategies to drive and exceed company revenue and unit targets.
Analyze market trends, customer needs, and competitor activity to identify growth opportunities.
Forecast sales performance, set goals, and monitor results.
Oversee and mentor a team of Customer Service representatives.
Oversee and mentor a team of sales representatives for both inside and outside sales.
Set performance targets and conduct regular performance reviews.
Foster a high-performance, customer-focused culture.
Promote and deliver the company Values and Mission Statement.
Build and maintain strong, long-lasting customer relationships with distributors, architects, specifiers, designers, and key stakeholders.
Ensure customer satisfaction and handle client inquiries or concerns.
Identify new business opportunities and expand market presence.
Maintain deep knowledge of custom millwork products, specifications, building codes, and industry standards.
Educate customers and team members on product offerings and applications.
Provide market research to stay ahead of industry trends and competitor activity.
Collaborate with marketing, operations, and product development teams to align sales strategies with company goals and value propositions.
Collaborate with operations, logistics, and purchasing teams to ensure timely and accurate delivery of products.
Coordinate with marketing for promotional activities and trade shows.
Attend industry trade shows to promote company products, programs and services.
Prepare detailed sales reports and forecasts for executive leadership.