General Sales Manager

Trane Italia•Quebec, QC

8d•CA$164,033 - CA$213,200•Hybrid

About The Position

Trane in Quebec City is hiring for a Systems Sales Manager to join our team. In this role, you will function as area sales leader for business sold through the Equipment and Controls revenue streams. You will be responsible for developing and maintaining long-term customer relationships and maximizing account penetration and customer retention with contractor and consulting engineer/architect accounts. Sales constitutes all the processes and functions required for obtaining inside/outside sales and ensuring customer satisfaction. This position is responsible for greater than $40M in Revenue.

Requirements

Equivalent combination of education and experience or Bachelor’s Degree in Arts/Sciences (BA/BS) in engineering, engineering technology, business or equivalent from a four-year college or university
5+ years of related experience in a sales leadership role.
Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
DL NUMBER - Driver License, Valid and in State for a minimum of 12 months, with no major or frequent traffic violations included, but not limited to: DUI, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.

Responsibilities

Overall responsibility for customer and district sales management, new customer acquisition, customer satisfaction measurement, price management, marketing, maximizing account penetration, market penetration, customer retention, hiring and on-boarding of new sales associates, continued assessment of skills and administering necessary training, setting quotas, accurate sales forecasting and consistent use of Trane sales tools and systems.
Physical presence to lead sales meetings and participate with customer activities in both markets expected weekly.
Responsible for achieving annual objectives regarding profit, volume, margins, business mix, and share.
Responsible for promoting all Trane Systems linkage Programs: including In-Warranty-Service Agreements and when appropriate, Building Automation to Service.
Assemble high performance teams and interact with Account Managers with differing business development requirements, customer focus, experience, sales cycles, and product portfolios.
Manage ongoing performance by monitoring and coaching Account Managers’ effectiveness and efficiency in relation to project attainments, customer service, customer relationship development, and business profitability.
Maintain customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and sales team as needed.