General Operations & IT Support Staff - Hyderabad, India
About The Position
Connor Consulting International provides highly specialized accounting and advisory solutions to ensure contract, license, and royalty compliance. The company has experienced enormous growth since its inception in 2009. The practice has more than doubled in size every year and is presently serving as a trusted advisor to a broad range of clientele in various industries across the globe, including clients from Fortune 500 companies. Connor’s continued pursuit for excellence in the delivery of professional contract compliance services has gained trust and recognition of the world’s largest software vendors. The company’s experienced teams ensure our clients are served by the best tenured industry experts. With the continuous business growth and expansion of Connor and its clients, we are looking for a General Operations & IT Support Staff to help support the overall team needs. You will be responsible for supporting general operations and IT trouble shooting. To be successful as a General Operations & IT Support Staff, you should have an in-depth knowledge of various computer hardware and software technologies. Top candidates will also have an amiable personality and an aptitude for customer service.
Requirements
- Minimum of 5 years work related experience
- Professional certification (e.g., CCNS, CISSP, MCSE).
- Experience with NetSuite, Jira, Confluence, Monday.com, Box, Slack, LogMeIn Resolve and Microsoft O365 Administration.
- Strong analytical, diagnostic, and problem-solving skills.
- Good communication ability, both written and verbal.
- Personable, professional demeanor.
Responsibilities
- Support day to day company operations by processing requests through helpdesk (general operations, procurement, and technical support)
- Onboarding: Scheduling and conducting new hire orientation, laptop assignment and configuration, and profile set ups
- Offboarding: Hardware retrieval, reconfigurations and inventory management, and profile deactivations
- Installing new software and hardware components.
- Ensuring data storage is safe and secure.
- Conducting annual training in network security and best practices for computer usage.
- Administration tasks as needed
- Must work from local Hyderabad office 4 days a week.
Benefits
- flexible working environment
- paid mental health days
- generous vacation package
- competitive compensation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
