General Office Clerk II, Nova Scotia Breast Screening Program

Nova Scotia Health and IWK HealthHalifax, NS
CA$23 - CA$25Hybrid

About The Position

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive. Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels. The OpportunityReporting to the Nova Scotia Breast Screening Program (NSBSP) Manager, the General Office Clerk works independently and is responsible for duties associated with the booking process of breast imaging province wide. Primary responsibilities will include booking appointments, answering phones, updating client records in database and other duties as assigned.

Requirements

  • Minimum High School diploma or G.E.D. required
  • Minimum six (6) months related administrative/secretarial experience preferred.
  • Minimum keyboarding skills of 30 wpm required; maximum four (4) allowable errors. Testing will be conducted on short-listed candidates and results will be factored into the candidate’s overall suitability for this position.
  • Strong working knowledge of Windows, Microsoft Office (Word, Excel, Access, etc.), Internet, and Database programs required
  • Excellent judgment, diplomacy and discretion in handling confidential and/or sensitive information required.
  • Proven time management and problem-solving skills required.
  • Demonstrated high regard for quality, accuracy and attention to detail required.
  • Demonstrated ability to function effectively in a stressful environment with multiple deadlines and concurrent activities required.
  • Demonstrated excellent organizational skills, strong communication (verbal & written) and interpersonal skills are required.
  • Proven ability to act decisively and to exercise a high degree of initiative and self motivation is required.
  • Ability to work independently with minimal direction and/or supervision required.
  • Demonstrated knowledge of the NS health care system.
  • Flexibility required for changes in shift on short notice and to meet workload demands.

Nice To Haves

  • Graduate from a recognized Office administration, Business or Secretarial Diploma Program preferred. A combination of equivalent education and experience may be considered
  • Demonstrated knowledge of Medical Terminology and/or STAR/Millennium is an asset.
  • Competency in other languages considered an asset; French preferred.

Responsibilities

  • Booking appointments
  • Answering phones
  • Updating client records in database
  • Other duties as assigned

Benefits

  • enhanced benefits
  • wellness programs
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