General Office Assistant

Oxford Industries•Lyons, GA

14h•Hybrid

About The Position

The General Office Assistant provides administrative, receptionist, and human resources support to ensure efficient day-to-day operations. This position serves as the first point of contact for visitors, supports office administration, assists with HR functions, and performs a variety of clerical and project-based duties while maintaining confidentiality and professionalism.

Requirements

High School Diploma
Generally, 2+ years of relevant work experience in a support or production role
Proficient with MS Office suite (Outlook, Excel, Word, PowerPoint)
Intermediate skills with digital camera, scanner, and printer
Oral Communication – Speaks clearly and persuasively in positive or negative situations, listens and gets clarification and responds well to questions.
Written communication – Writes clearly and informatively, edits work for spelling and grammar, presents numerical data effectively and able to read and interpret written information.
Analytical - Collects and researches data.
Problem Solving – Identifies and resolves problems in a timely manner
Customer Service – Manages difficult or emotional customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responses to requests for service and assistance, meets commitments.
Organizational Support – Completes administrative tasks correctly and on time.
Quality – Demonstrates attention to detail, accuracy, and thoroughness.

Nice To Haves

Demonstrates knowledge of color concept.
Applies color concepts to the logo design process.
Translate design concepts in information into images.

Responsibilities

Provide a professional, welcoming, and customer-focused environment for visitors, employees, and vendors.
Greet visitors, determine the nature of their business, and direct them to the appropriate department or individual.
Maintain visitor logs and issue visitor badges as required.
Answer and route incoming telephone calls to the appropriate parties.
Manage incoming and outgoing mail and deliveries.
Order office and facility supplies from vendors such as Amazon, Uline, and other approved suppliers.
Maintain front office appearance and ensure reception areas remain organized and presentable.
Assist the Human Resources team with administrative duties and provide backup support as needed.
Maintain strict confidentiality regarding employee, payroll, and company information.
Provide payroll backup support during HR staff absences.
Assist with paycheck distribution when necessary.
Support OSHA, health, safety, and compliance-related activities as assigned.
Assist with employee onboarding processes, including preparation of onboarding materials and documentation.
Maintain employee locker assignments for new hires.
Support employee engagement and recognition programs, including: Monthly Perfect Attendance tracking and reporting. Employee birthday recognition programs.
Support New Distribution Center media streaming and communication initiatives.
Prepare and maintain temporary associate total-hours reports.
Coordinate temporary associate requests and assignment changes.
Process temporary associate ending assignments and related documentation.
Maintain communication and reporting with temporary staffing agencies.
Track temporary employee turnover and prepare related reports.
Assist with workforce planning and staffing-related administrative activities.
Provide administrative support using Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
Perform data entry and maintain accurate records and databases.
Assist with audits by gathering documentation and preparing reports.
Support projects involving data collection, mass mailings, invoice distribution, filing, and recordkeeping.
Prepare, format, and distribute communications, reports, and correspondence as directed.
Maintain office supplies inventory and replenish stock as needed.
Run business-related errands as assigned.
Assist departments with special projects and administrative tasks.
Support cross-functional teams with administrative and operational projects.
Maintain organized electronic and physical filing systems.
Perform other duties and special projects as assigned.