General Mechanical Maintenance Technician

Millennium Hotels and Resorts•Anchorage, AK

21d•Onsite

About The Position

As our General Mechanical Maintenance Technician, you are responsible for repairing, replacing, and maintaining hotel equipment and guests’ rooms in accordance with established standards in a safe manner. This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results.

Requirements

Passion for hospitality and delivering exceptional service
Strong communication and interpersonal skills
Ability to work in a fast-paced, dynamic environment
Solutions-oriented mindset with attention to detail
Flexibility to work varied schedules, including evenings, weekends, and holidays
Basic knowledge of plumbing, carpentry, painting and electrical work.
Basic knowledge of both hand tools and electric tools.
Must have basic English communication skills.
Be able to work in a variety of weather conditions.
Be able to grasp, lift or carry up to 50lbs.
Attention to detail.
Must be dependable.
Proactively looks for more efficient ways of performing duties.
Able to perform tasks without immediate supervision.
Responds promptly to guests’ request and listens to their concerns.
Related experience/training of 2-4 years is required.

Responsibilities

Paint, deliver and/or repair furniture, fix or install wall coverings, caulking, grouting, or other miscellaneous repairs needed throughout the hotel.
Maintain, repair, or replace hotel equipment.
Respond to any guest or employee issues with furnace, air-conditioner, and boiler to provide heat, cool air, TV, in-room safe, and hot water.
Accurate record keeping on assigned tasks is required.
Change filters on all supply air fans and fan coil units, requiring the ability to grasp hand tools and adjust and maintain equipment.
Maintain a clean work area, which includes your supplies and workshop area.
Ensure smooth, efficient operations aligned with brand standards
Identify opportunities for innovation and continuous improvement
Deliver consistent, high-quality results in a fast-paced environment
Deliver exceptional service rooted in passion for hospitality
Anticipate needs and respond with a solutions-first mindset
Create memorable, personalized experiences for every guest
Work collaboratively across teams to achieve shared goals
Communicate effectively and contribute to a positive work environment
Support a culture of respect, energy, and accountability
Follow all company policies, safety standards, and procedures
Maintain accuracy in processes, reporting, and documentation
Uphold a culture of accountability and operational excellence