General Manager II - Store 8525 Southington, CT

Advance Auto Parts•Southington, CT

8d•$69,400 - $85,000

About The Position

The General Manager is a professional-level sales and management position responsible for supporting both sides of the business. The role requires knowledge of store systems, automotive systems, and parts, as well as the ability to identify and troubleshoot issues and assist DIY customers. The General Manager develops and maintains Professional Customer relationships and grows related programs, achieves financial metrics, and maintains service and appearance standards. This is an exempt position requiring a minimum of 50–55 hours per week, excluding meal breaks. The average schedule is five to six days per week with 11-hour shifts, including rotating nights and weekends, and an hour for lunch. Additional hours may be needed based on staffing, store conditions, sales targets, and other business demands; the schedule is based on business needs. The position is eligible for sales commission based on individual or store performance. The role is usually performed indoors, with occasional outdoor work in varying weather conditions, such as installing batteries and wiper blades. The position involves frequent walking or standing and may include exposure to moving mechanical parts, heights, chemicals, electrical hazards, explosives, and vibration. The noise level is usually moderate. The stated good-faith salary estimate for a new team member is $69,400 to $85,000. The offer depends on factors including location, retail experience, automotive knowledge, education, leadership experience, and other relevant skills and applicable shift differential. Advance Auto Parts offers a comprehensive health and wellness benefits program for Team Members and their families.

Requirements

2–3 years of experience managing a team of 10–20 Team Members in a fast-paced, dynamic retail environment.
Successful experience managing profitability, with demonstrated financial and business acumen.
High school diploma or GED.
Valid driver's license.
Ability to communicate effectively and build strong relationships with Customers, peers, and upper management.
Ability to speak and write English.
Effective use of Microsoft Word and Excel.
Ability to calculate discounts, percentages, sales increases, and gross profit percentages.
Ability to review and analyze business reports, including profit-and-loss statements.
Ability to hold others accountable, inspect work quality, and provide inspiring feedback.
Ability to work a variety of days, evenings, and weekends as needed.
Ability to perform the listed physical demands, including frequent lifting or moving of up to 50 pounds and occasional lifting or moving of up to 100 pounds.

Nice To Haves

Working knowledge of automotive systems.
Spanish language skills.
Bachelor’s degree in business or a related area.
ASE certification.
Ability to become ASE P2 certified or attain an ASE-ready equivalent.
ASE certification is preferred but not required.

Responsibilities

Achieve overall store sales goals and service objectives.
Manage and grow Professional Customer relationships and sales, including creating Customer action plans and holding the team accountable for executing them.
Select, hire, develop, manage performance, coach, schedule, and engage store Team Members.
Ensure execution of inventory and operational standards.
Coach Team Members to meet Customer expectations for DIY and Professional customers.
Perform manager-on-duty responsibilities, including touch-base conversations and coaching, floor and phone management, task assignment and completion, safety, and opening and closing duties.
Lead change management.
Embrace diversity and foster a respectful environment for Customers and Team Members.
Provide DIY services such as battery installation and testing, and wiper installation.
Assist the District or Region with other functions upon request.