REVELxp - General Manager, University of Houston

REVELxp•Houston, TX

4d•Hybrid

About The Position

REVELxp is a premier sports hospitality company that partners with college and professional teams, as well as major sporting events, to deliver exceptional fan experiences. These experiences include full-service tailgates, premium hospitality events, and exclusive ticket packages. In addition to managing fan experience offerings, REVELxp provides comprehensive hospitality solutions such as event staffing, event management, premium hospitality management, and venue installations. The company is experiencing rapid growth and is seeking goal-oriented, purpose-driven, high-energy individuals. REVELxp aims to redefine game day with memory-making experiences that foster fan passion, drive attendance, and build loyalty for sports and entertainment brands globally. The company believes in the community-building power of sports and works to amplify the social experience around game days. REVELxp offers diverse opportunities in hospitality, operations, and revenue generation within a fast-paced, enjoyable environment, fostering true partnerships with professional sports properties. The team is looking for innovative self-starters to help reshape fan experiences nationwide. REVELxp operates based on core values of service, entrepreneurship, and joy.

Requirements

Bachelor’s degree in business administration, or similar, from an accredited four-year college.
Strong interpersonal and communication skills.
Proven problem-solving abilities.
Ability to manage others.
Ability to coach and deliver constructive feedback with diplomacy.
Proficient in computer skills and basic math skills.
A passion and ability to lead and serve others.
Effective problem-solving abilities with the ability to work independently and as a team.
Strong organization, follow-up, with a high attention to detail.
Ability to stand and walk for extended periods during events.
Ability to lift and carry items up to 50 pounds (e.g., event materials).
Ability to bend, stoop, and reach.
Manual dexterity to handle event materials and technology.
Ability to work in varied environmental conditions, including outdoor spaces.
Good visual acuity and attention to detail.
Ability to travel to event sites, including international, as needed.

Responsibilities

Full oversight of all revenue related activities (tailgates and event rentals), including goal setting, forecasting, and the development and execution of sales strategies.
Active participant in revenue generation, including outbound sales, inbound sales, in-person meetings, and community development initiatives.
Owning and growing relationships with university partners across multiple departments.
Crafting, implementing, and overseeing guest communication plans for all tailgate and event rental clients.
Developing a team culture focused on poise, accountability, detail orientation, and high attention to hospitality.
Maintaining intimate familiarity with all financial records and key performance metrics to provide actionable insights for leadership.
Owning Accounts Payable and Receivable for all properties/operations under purview, including tracking and reporting.
Full ownership of pricing and discounts as approved by Vice President.
Managing and developing all team members reporting to the General Manager.
Providing consistent feedback to staff in relation to key performance metrics and company expectations.
Overseeing recruiting, development of all team members, and assisting with corporate training when needed.
Supporting company-wide initiatives and encouraging behavior that promotes adoption of initiatives, processes, and policies.
Strategic planning and trend forecasting.
Budget oversight for all expense line items, including but not limited to hourly labor, game day expenses, and overall office expenditures.
Ensuring compliance with company-wide initiatives and processes/improvements.
Managing and improving current systems, including quality control, maintenance, inventory, and process management.
Event layout, design assistance, and oversight of event operations.
Managing relationships with key vendors, including rental, food, and beverage partners.
Overseeing all aspects related to facility management, including warehouse organization and cleanliness (if applicable), office organization and cleanliness, general facility maintenance, and facility services such as cleaning, landscape, and pest control.
Overseeing and working with Operations personnel on all aspects of fleet management, including cleanliness, maintenance, safety training, and security policy compliance.
Overseeing and working with Operations personnel on all inventory maintenance, asset counts, and repair schedules.
Serving as a visible representative of REVELXP by managing community relations with customers, university administration, and the athletic department.
Managing all partner relationships with existing partners and key event rental clients.
Attending community functions with executive management.