General Manager(09639) - 2 Jersey St.

Domino's Franchise • Fort Scott, KS

1d

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, cash, and food management; staffing; paperwork; customer relations; scheduling; store cleanliness; marketing; profitability; attendance and punctuality; and maintaining a polished store image and operating standards. The manager is expected to set an example, follow all policies and procedures, and hold the crew to the same standards while providing great customer service.

The role is part of a team-oriented pizza delivery business that emphasizes team members and offers opportunities for advancement, including potential paths from store roles to general manager, corporate operations, or franchise ownership. Job training and orientation are provided.

The job involves operating store equipment, stocking and preparing products, processing telephone orders, taking inventory and completing paperwork, and cleaning equipment and the facility. Work takes place in a store environment with variable temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing occasionally, and frequent reaching, bending, and hand use. The posting also includes delivery-related duties and requirements, such as driving, delivering products and promotional materials, navigating delivery locations, and carrying products while walking or climbing.

Requirements

• Ability to exercise judgment, perform basic math, and multitask.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers, including by telephone.
• Ability to add, subtract, multiply, and divide accurately and quickly; ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination and eye-hand coordination to make precise movements and perform frequent hand tasks.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to perform the physical demands described, including standing, walking, lifting and carrying supplies up to 50 pounds, pushing or pulling trays, climbing occasionally, bending, crouching, and frequent reaching and hand use.
• For delivery duties: valid driver's license with a safe driving record meeting company standards.
• For delivery duties: access to an insured vehicle that can be used for delivery.
• For delivery duties: navigational skills to read a map and locate addresses in the designated delivery area, and ability to navigate adverse terrain, including multi-story buildings and private homes.

Responsibilities

• Oversee all activities during the assigned shift.
• Manage staffing, paperwork, cost controls, inventory, cash, and food.
• Work to a schedule and maintain attendance and punctuality.
• Maintain store image, cleanliness, and adherence to company standards and procedures.
• Provide customer service and manage customer relations.
• Support marketing and store profitability.
• Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete paperwork; clean equipment and the facility.
• Set an example for crew members and ensure they follow company policies and procedures.
• Deliver products by car to customers and distribute flyers and door hangers, as applicable to delivery duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed